点评:Visited with a group day tour. They corralled everyone from the tour together at a single table on the enclosed patio.
Unless you wished to purchase a souvenir glass, service was offered in plastic cups, even if you ordered wine by the glass. My friend noted that there was plastic debris floating in their cup. The server was non-chalant when this was initially pointed out, simply replacing the cups.
Self service water was available in plastic cups. Spittoons were not offered for the tasting.
The signature blend — Meritus — was served from a newly opened bottle without any aeration or decanting. It was closed, tight. The server asked how it was — and I shared that it was closed and asked how long they typically recommend it be decanted. She said “as long as possible” and said it was a “young bottle” that would have improved with age. A $27 glass of disappointment.
Service was cold and impersonal.
As we were comparing notes on wrapping up, at least 4 of 11 tour participants noted they had also experienced plastic debris floating in their cups. We mentioned it to the server again as an “oh by the way” safety issue, and she became defensive and said if we had mentioned it earlier she would have removed the items from our bills but it was too late.
The bathroom was clean and had two-ply toilet paper, which surprised everyone given the otherwise budget experience.
Very disappointing. Do not recommend. Would not return.
翻译:参加了一日游团。他们把所有游客都安排在封闭式露台上的一张桌子上。
除非你想买个纪念杯,否则即使你点的是杯装葡萄酒,他们也用塑料杯提供服务。我的朋友注意到他们的杯子里漂浮着塑料碎片。服务员一开始指出这一点时,很冷漠,只是换了个杯子。
自助饮用水用塑料杯提供。品酒时没有提供痰盂。
招牌混合酒——Meritus——是用新开的瓶子装的,没有醒酒或滗析。酒瓶是密封的。服务员问味道如何——我说是密封的,并问他们通常建议滗析多长时间。她说“尽可能久”,并说这是一瓶“新酒”,陈年后会更好。一杯27美元的酒,令人失望。
服务冷淡,缺乏人情味。
当我们在总结行程时,11 位游客中至少有 4 人表示,他们的杯子里也漂浮着塑料碎片。我们再次向服务员提到了这个问题,说是“哦,顺便说一下”的安全问题,她却开始辩解,说如果我们早点说出来,她会把这些物品从我们的账单中扣除,但为时已晚。
卫生间很干净,配有双层卫生纸,考虑到我们原本的经济实惠的体验,这让所有人都感到惊讶。
非常令人失望。不推荐。不会再来了。