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HORRIBLE EXPERIENCE…MEDIOCRE WINE
Freehand Cellars的点评
点评：Horrible wine...horrible service. So we decided to try FreeHand Cellars after it changed from Windy Point Winery. You walk in...the first thing they do is confiscate your credit card and put it on file. They said the tasting was going to be 2 full glasses for 25.00 a tasting, you get less than one glass of mediocre wine. We had spent the day tasting at pretty cool boutique wineries ie; Whitman Winery, Cultura and La Pierre. Those wineries were incredible. Years ago we went to this same winery and the customer service was horrible. We had 40+ women in a wine group willing to buy and enjoy their wine, even stayed for lunch. They overcharged us for lunch and then charged us for tasting. We walked out buying nothing. The setting is not worth this service or quality of wine. Don't bother to spend your money or waste your time at this establishment. They are rude and crude. They don't even know or explain the wine they are serving. The Yakima wine industry is struggling, trust me this winery will not make it. The people of Yakima county are smarter than this. Do your research. Go to Sheridan, Whitman. La Pierre, Cultura, etc....they will treat you well.
ok...we learned. later the manager Tyra is absolutely crazy...Her reputation in the valley is poor. She sits and watches the customers and employees from a remote camera. And then harasses the employees and customers from her remote camera probably sitting in her damn pj's at home. She is not even on site. If you want to be spied on and have a manager sit and watch you on a camera without a life, then spend your money at Freehand. Personally, I will resort to other options in the valley for wine. Please don't bother with this place. By the way...I have never wrote a review like this. All of my other reviews are positive and honest. We will never enter this establishment again...ever...WASTE OF TIME.
ok...we learned. later the manager Tyra is absolutely crazy...Her reputation in the valley is poor. She sits and watches the customers and employees from a remote camera. And then harasses the employees and customers from her remote camera probably sitting in her damn pj's at home. She is not even on site. If you want to be spied on and have a manager sit and watch you on a camera without a life, then spend your money at Freehand. Personally, I will resort to other options in the valley for wine. Please don't bother with this place. By the way...I have never wrote a review like this. All of my other reviews are positive and honest. We will never enter this establishment again...ever...WASTE OF TIME.
翻译：糟糕的葡萄酒...糟糕的服务。所以我们决定试试 FreeHand Cellars，它以前是 Windy Point Winery。你走进去...他们做的第一件事就是没收你的信用卡并存档。他们说品酒会是 2 杯满的葡萄酒，每杯 25.00 美元，但你只能得到不到一杯平庸的葡萄酒。我们花了一天时间在非常酷的精品酒庄品酒，例如：Whitman Winery、Cultura 和 La Pierre。这些酒庄非常棒。几年前，我们去过同一个酒庄，那里的客户服务非常糟糕。我们有一个葡萄酒团，有 40 多名女性愿意购买和享受他们的葡萄酒，甚至留下来吃午饭。他们多收了我们的午餐费，然后又收了品酒费。我们什么也没买就走了。这里的环境不值得这样的服务或葡萄酒质量。不要在这家店花钱或浪费时间。他们粗鲁无礼。他们甚至不知道或解释他们提供的葡萄酒。雅基马葡萄酒行业正在苦苦挣扎，相信我，这家酒厂不会成功。雅基马县的人比这聪明。做好调查。去 Sheridan、Whitman、La Pierre、Cultura 等酒厂……他们会善待你的。
好吧……我们了解到了。后来经理 Tyra 简直疯了……她在山谷的名声很差。她坐在那里，用远程摄像头监视客户和员工。然后用她的远程摄像头骚扰员工和客户，可能就坐在家里穿着睡衣。她甚至不在现场。如果你想被监视，让经理坐在那里，用摄像头无声无息地监视你，那就把钱花在 Freehand 吧。就我个人而言，我会选择山谷里的其他葡萄酒厂。请不要来这个地方。顺便说一句……我从来没有写过这样的评论。我所有的其他评论都是积极和诚实的。我们再也不会进这家店了……永远……浪费时间。
好吧……我们了解到了。后来经理 Tyra 简直疯了……她在山谷的名声很差。她坐在那里，用远程摄像头监视客户和员工。然后用她的远程摄像头骚扰员工和客户，可能就坐在家里穿着睡衣。她甚至不在现场。如果你想被监视，让经理坐在那里，用摄像头无声无息地监视你，那就把钱花在 Freehand 吧。就我个人而言，我会选择山谷里的其他葡萄酒厂。请不要来这个地方。顺便说一句……我从来没有写过这样的评论。我所有的其他评论都是积极和诚实的。我们再也不会进这家店了……永远……浪费时间。
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