点评:Absolutely awful customer service. They don’t have a HR and there is discrimination at every level here!
The manager ‘Seher’ isn’t fit enough to be a manager as she has no empathy or understanding towards children with disabilities.
Recently a child with special needs attended Inflato and does so regularly with his carers and she refers to him in a very derogatory manner. It’s absolutely disgusting! Lacking basic understanding of special needs. Power has certainly got to her head where she feels if she doesn’t get her way she’ll sack her employees.
Employees are screamed at and sacked for matters outside their control (employees are children themselves)
I’ve contacted the owner to raise my concerns but he has provided a HR email which bounces back!
For a place that is suppose to serve families I feel it lacks any values within managerial level!
翻译:客户服务简直糟糕透顶。他们没有人力资源部门,而且各个层级都存在歧视!
经理“Seher”根本不配当经理,她对残疾儿童毫无同理心和理解。
最近,一个有特殊需要的孩子和他的照护人员一起定期来Inflato,而她却用极其贬损的语气称呼他。这简直令人作呕!她对特殊需求缺乏基本的了解。她显然权力熏心,觉得如果不能如愿以偿,她就会解雇员工。
员工会因为一些他们无法控制的事情(员工本身也是孩子)而被大声呵斥甚至解雇。
我已经联系了老板反映情况,但他提供的人力资源邮箱地址却被退回了!
作为一个本应服务于家庭的机构,我觉得它的管理层完全缺乏价值观!