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Our trip ended in the medical centre (and we were not alone)
Pala'Fou的点评
点评：Expedition Cobra (formerly known as 'Pala'Fou') in Tignes Le Lac can be seriously dangerous. (Fou being the French word for 'mad').
One of our group ended up being stretchered off the mountain into the back of an ambulance (physical injuries aside, that rescue will cost you about 700 euro's so make sure you have insurance!) then taken to the medical centre for X-rays (another 200 Euro on top) and was left unable to ski for the rest of our holiday (though painkillers & neck brace helped - c 100 Euro). No more skiing and holiday ruined for that person (good luck getting a refund for any remaining skiing lessons).
We were lucky that person was not more seriously injured. When our ambulance arrived at the medical centre, the Dr's were already treating someone else who had separately also injured themselves on the Cobra Experience around the same time. When the medical centre staff say to you that the ride should be closed because it is too dangerous, that speaks volumes.
At the start of our session on Expedition Cobra we were held at the top of the Palafour chairlift for about 45minutes. Staff (who were very friendly) explained that the delay was because the pissteurs (i.e. ski patrol medical rescue) were busy taking someone off the mountain so we would have to wait until they were finished. What we were not told was that the pisteurs were attending to an accident that had taken place on the very ride we were about do ourselves.
After our accident, staff at Expeditiou Cobra revealed that there had already been four accidents that day on Expedition Cobra, which is quite an achievement given that it had only been open for about two hours before our session.
We have been tobogganing in many different resorts around the Alps without incident and we love it when it is done properly. There are, however, some very basic problems with Expedition Cobra, which could (and should) be easily fixed to make this ride safer:
(1) The sledges are very badly designed: The sledges are made of hard plastic but are unstable, in that almost all of the rider's weight is at the rear of the sledge. The sledges are prone to tipping up, with the effect that the rider falls backwards landing on the back of their head / neck. Expedition Cobra needs to invest in better quality sledges. That would immediately reduce the number of accidents. Please see the photo on this Tripadvisor website, where you can see (if you zoom in) that all the rider's weight is at the very back of the sledge, and there is nothing to stop the sled tipping over backwards (which happens frequently - every person in our group fell over in these sledges - and we are all experienced at tobogganing).
(2) Bad braking system: The sledges have a braking & steering system, which is barely fit for purpose. Riders are instructed to keep their feet in the sledge at all times and to use levers (one on the left and right side of the sledge) to brake and steer the sledge. When you pull the lever the opposite end of the lever lowers into the snow to act as a brake on that side. The problem is that when other riders have gone before you (and the snow is hard packed) then there are already multiple gouges / grooves in the snow in which the brakes will not slow you down (if you apply the breaks where there are gouges / grooves the brakes will merely steer you along the groove in the same path as the previous rider without slowing you down because there is no snow in the groove to resist your movement. Obviously the places where riders need to brake also have the most gouges / grooves, so the places you need to brake the most are the places where you are least able to brake. There are also parts of the course where the slope is too steep for the brakes to bring you to a stop, so even applying maximum braking riders are unable to come to a complete stop. Old fashioned wooden sledges (which extend behind the rider and so are more stable) and where the rider brakes using their feet would have been much safer. Another member of our group was trying to brake but was unable to slow themselves down sufficiently and ended up (unintentionally) riding over the edge of the course (where there was no bank at the edge of the course) and onto a part of the mountain they were not meant to be on.
(3) Poor helmets: The helmets were ill-fitting and had next to no padding in them. They also provide zero protection to the neck (because they are too high up). Bizarrely Expedition Cobra does not allow riders to use their own skiing helmets. You have to use the helmet provided by Expedition Cobra. That is astonishing given that almost all skiing helmets have more protection than the thin plastic helmets provided by Expedition Cobra. The helmets provided are prone to slipping and moving around the head (even when attached and re-attached correctly). Again, there would be fewer injuries if riders were simply allowed to use their own helmets. (While in the photos some helmets have torches on them, the helmets provided to us had no torches on them.)
(4) Signage: If you look at reviews, this has been a problem for several years now. There are parts of the route where you are left wondering where on earth you are meant to go. I was lucky in that I know the area well so guessed correctly but other riders (native French speakers) were asking me which direction we should go (this problem particularly applies near the building 2/3 way down the course where the toboggan run joins the Palafour ski run). Other French riders (not from my group) were also saying how hard it was. The route was very unclear in places. This could be fixed so easily with some signage. It is such a basic issue, and such a long standing issue (see other reviews) that it is baffling Expedition Cobra has not fixed this.
Conclusion:
Poor equipment makes this more dangerous than it should be. I suspect that in different snow conditions (when the snow is fresher / softer) that braking would be easier and falling over backwards would not feel like whacking your head onto concrete. The ride has potential to be seriousy good fun, but we would not go near it again (until they use better sledges and helmets).
If you are going to do this ride, make sure you have the Carte Neige insurance.
Also, if the sign by the Expedition Cobra office says that conditions are '5/5 difficulty', then come back another day. Do not put yourself / friends / family at risk.
One of our group ended up being stretchered off the mountain into the back of an ambulance (physical injuries aside, that rescue will cost you about 700 euro's so make sure you have insurance!) then taken to the medical centre for X-rays (another 200 Euro on top) and was left unable to ski for the rest of our holiday (though painkillers & neck brace helped - c 100 Euro). No more skiing and holiday ruined for that person (good luck getting a refund for any remaining skiing lessons).
We were lucky that person was not more seriously injured. When our ambulance arrived at the medical centre, the Dr's were already treating someone else who had separately also injured themselves on the Cobra Experience around the same time. When the medical centre staff say to you that the ride should be closed because it is too dangerous, that speaks volumes.
At the start of our session on Expedition Cobra we were held at the top of the Palafour chairlift for about 45minutes. Staff (who were very friendly) explained that the delay was because the pissteurs (i.e. ski patrol medical rescue) were busy taking someone off the mountain so we would have to wait until they were finished. What we were not told was that the pisteurs were attending to an accident that had taken place on the very ride we were about do ourselves.
After our accident, staff at Expeditiou Cobra revealed that there had already been four accidents that day on Expedition Cobra, which is quite an achievement given that it had only been open for about two hours before our session.
We have been tobogganing in many different resorts around the Alps without incident and we love it when it is done properly. There are, however, some very basic problems with Expedition Cobra, which could (and should) be easily fixed to make this ride safer:
(1) The sledges are very badly designed: The sledges are made of hard plastic but are unstable, in that almost all of the rider's weight is at the rear of the sledge. The sledges are prone to tipping up, with the effect that the rider falls backwards landing on the back of their head / neck. Expedition Cobra needs to invest in better quality sledges. That would immediately reduce the number of accidents. Please see the photo on this Tripadvisor website, where you can see (if you zoom in) that all the rider's weight is at the very back of the sledge, and there is nothing to stop the sled tipping over backwards (which happens frequently - every person in our group fell over in these sledges - and we are all experienced at tobogganing).
(2) Bad braking system: The sledges have a braking & steering system, which is barely fit for purpose. Riders are instructed to keep their feet in the sledge at all times and to use levers (one on the left and right side of the sledge) to brake and steer the sledge. When you pull the lever the opposite end of the lever lowers into the snow to act as a brake on that side. The problem is that when other riders have gone before you (and the snow is hard packed) then there are already multiple gouges / grooves in the snow in which the brakes will not slow you down (if you apply the breaks where there are gouges / grooves the brakes will merely steer you along the groove in the same path as the previous rider without slowing you down because there is no snow in the groove to resist your movement. Obviously the places where riders need to brake also have the most gouges / grooves, so the places you need to brake the most are the places where you are least able to brake. There are also parts of the course where the slope is too steep for the brakes to bring you to a stop, so even applying maximum braking riders are unable to come to a complete stop. Old fashioned wooden sledges (which extend behind the rider and so are more stable) and where the rider brakes using their feet would have been much safer. Another member of our group was trying to brake but was unable to slow themselves down sufficiently and ended up (unintentionally) riding over the edge of the course (where there was no bank at the edge of the course) and onto a part of the mountain they were not meant to be on.
(3) Poor helmets: The helmets were ill-fitting and had next to no padding in them. They also provide zero protection to the neck (because they are too high up). Bizarrely Expedition Cobra does not allow riders to use their own skiing helmets. You have to use the helmet provided by Expedition Cobra. That is astonishing given that almost all skiing helmets have more protection than the thin plastic helmets provided by Expedition Cobra. The helmets provided are prone to slipping and moving around the head (even when attached and re-attached correctly). Again, there would be fewer injuries if riders were simply allowed to use their own helmets. (While in the photos some helmets have torches on them, the helmets provided to us had no torches on them.)
(4) Signage: If you look at reviews, this has been a problem for several years now. There are parts of the route where you are left wondering where on earth you are meant to go. I was lucky in that I know the area well so guessed correctly but other riders (native French speakers) were asking me which direction we should go (this problem particularly applies near the building 2/3 way down the course where the toboggan run joins the Palafour ski run). Other French riders (not from my group) were also saying how hard it was. The route was very unclear in places. This could be fixed so easily with some signage. It is such a basic issue, and such a long standing issue (see other reviews) that it is baffling Expedition Cobra has not fixed this.
Conclusion:
Poor equipment makes this more dangerous than it should be. I suspect that in different snow conditions (when the snow is fresher / softer) that braking would be easier and falling over backwards would not feel like whacking your head onto concrete. The ride has potential to be seriousy good fun, but we would not go near it again (until they use better sledges and helmets).
If you are going to do this ride, make sure you have the Carte Neige insurance.
Also, if the sign by the Expedition Cobra office says that conditions are '5/5 difficulty', then come back another day. Do not put yourself / friends / family at risk.
翻译：蒂涅湖的“眼镜蛇探险”（Expedition Cobra，原名“Pala'Fou”）非常危险。（Fou在法语中是“疯狂”的意思。）
我们团里有人被担架抬下山，送上救护车（暂且不谈身体上的伤势，这次救援就要花费大约700欧元，所以一定要买保险！），然后被送到医疗中心拍X光片（又花了200欧元），之后整个假期都无法滑雪了（虽然止痛药和颈托有所帮助——大约100欧元）。那位朋友的滑雪之旅就此泡汤，假期也毁了（想退还剩余的滑雪课费用？想都别想）。
我们很幸运，那位朋友的伤势并不严重。当我们的救护车到达医疗中心时，医生们已经在救治另一位几乎同时在“眼镜蛇探险”中受伤的人了。当医疗中心的工作人员告诉你，由于过于危险，这项游乐设施应该关闭时，这足以说明问题。
在我们开始体验“眼镜蛇探险”（Expedition Cobra）雪橇时，我们在帕拉福尔（Palafour）缆车顶端等了大约45分钟。工作人员（他们非常友好）解释说，延误是因为滑雪巡逻队的医疗救援人员正在忙着把人从山上抬下来，所以我们必须等到他们处理完。但我们不知道的是，这些救援人员正在处理一起发生在我们即将体验的雪橇上的事故。
事故发生后，“眼镜蛇探险”的工作人员告诉我们，当天“眼镜蛇探险”已经发生了四起事故，考虑到在我们体验之前它才开放了大约两个小时，这真是个“惊人”的成就。
我们曾在阿尔卑斯山脉周围的许多不同度假村体验过雪橇，从未发生过任何事故，我们喜欢这种规范的雪橇体验。然而，Expedition Cobra 存在一些非常基本的问题，这些问题完全可以（也应该）轻松解决，从而提高这项游乐项目的安全性：
(1) 雪橇设计非常糟糕：雪橇由硬塑料制成，但稳定性很差，因为乘客的几乎所有重量都集中在雪橇后部。雪橇很容易翻倒，导致乘客向后摔倒，头部/颈部着地。Expedition Cobra 需要投资购买质量更好的雪橇。这将立即减少事故发生率。请查看 TripAdvisor 网站上的照片，您可以放大查看，乘客的所有重量都集中在雪橇的后部，而且没有任何东西可以防止雪橇向后翻倒（这种情况经常发生——我们团队中的每个人都在这些雪橇上摔倒过——而我们都是经验丰富的雪橇爱好者）。
（2）制动系统不佳：雪橇配备的制动和转向系统几乎无法正常使用。乘客被告知要始终将双脚放在雪橇内，并使用雪橇左右两侧的操纵杆来制动和转向。拉动操纵杆时，操纵杆的另一端会下降到雪中，起到该侧的制动作用。问题在于，当其他滑雪者已经滑过（且雪面压实）后，雪面上已经有很多凹槽，刹车根本无法减速（如果在凹槽处刹车，刹车只会沿着凹槽滑行，与之前的滑雪者走同一条路，而不会减速，因为凹槽里没有积雪阻碍你的运动）。显然，滑雪者需要刹车的地方往往凹槽最多，所以最需要刹车的地方反而最难刹车。此外，赛道上有些路段坡度太陡，刹车根本无法使滑雪者停下来，即使使出全力刹车也无法完全停住。老式的木制雪橇（雪橇延伸到滑雪者身后，因此更稳定）以及用脚刹车的方式会安全得多。我们团队的另一位成员试图刹车，但未能有效减速，最终（无意中）滑出了雪橇边缘。 （赛道边缘没有护坡）他们冲到了不应该去的山坡上。
（3）头盔质量差：头盔不合身，几乎没有衬垫。而且由于位置太高，对颈部也没有任何保护作用。令人费解的是，Expedition Cobra 不允许骑手使用自己的滑雪头盔。你必须使用 Expedition Cobra 提供的头盔。考虑到几乎所有滑雪头盔的防护性能都比 Expedition Cobra 提供的这种薄塑料头盔好得多，这一点尤其令人震惊。提供的头盔很容易滑落，即使正确佩戴和重新佩戴后也会在头上晃动。再次强调，如果允许骑手使用自己的头盔，受伤人数会大大减少。（虽然照片中有些头盔带有手电筒，但我们拿到的头盔却没有。）
（4）路标：如果你查看评论，就会发现这个问题已经存在好几年了。有些路段你会完全摸不着头脑，不知道该往哪走。我比较幸运，因为我熟悉这片区域，所以猜对了方向，但其他骑手（都是法语母语者）却一直在问我该往哪个方向走（这个问题在雪橇滑道与帕拉福滑雪道交汇处附近的建筑附近尤为突出，大约在全程三分之二处）。其他法国骑手（不是我们团的）也抱怨说这条路线很难走。有些地方的路线非常不清晰。其实只要设置一些路标就能轻松解决这个问题。这是一个如此基本且由来已久的问题（参见其他评论），Expedition Cobra 至今仍未解决，实在令人费解。
结论：
糟糕的装备让这项活动比原本应该的更加危险。我怀疑在不同的雪况下（比如雪比较新/比较软的时候），刹车会更容易，向后摔倒也不会像撞到水泥地上那么疼。这条雪橇滑道很有潜力，能带来很多乐趣，但我们不会再去尝试了（除非他们换用更好的雪橇和头盔）。
如果你打算体验这条雪橇滑道，请务必购买Carte Neige保险。
另外，如果Expedition Cobra办公室旁边的告示牌显示雪况难度为“5/5”，那就改天再来吧。不要让自己、朋友或家人身处险境。
我们团里有人被担架抬下山，送上救护车（暂且不谈身体上的伤势，这次救援就要花费大约700欧元，所以一定要买保险！），然后被送到医疗中心拍X光片（又花了200欧元），之后整个假期都无法滑雪了（虽然止痛药和颈托有所帮助——大约100欧元）。那位朋友的滑雪之旅就此泡汤，假期也毁了（想退还剩余的滑雪课费用？想都别想）。
我们很幸运，那位朋友的伤势并不严重。当我们的救护车到达医疗中心时，医生们已经在救治另一位几乎同时在“眼镜蛇探险”中受伤的人了。当医疗中心的工作人员告诉你，由于过于危险，这项游乐设施应该关闭时，这足以说明问题。
在我们开始体验“眼镜蛇探险”（Expedition Cobra）雪橇时，我们在帕拉福尔（Palafour）缆车顶端等了大约45分钟。工作人员（他们非常友好）解释说，延误是因为滑雪巡逻队的医疗救援人员正在忙着把人从山上抬下来，所以我们必须等到他们处理完。但我们不知道的是，这些救援人员正在处理一起发生在我们即将体验的雪橇上的事故。
事故发生后，“眼镜蛇探险”的工作人员告诉我们，当天“眼镜蛇探险”已经发生了四起事故，考虑到在我们体验之前它才开放了大约两个小时，这真是个“惊人”的成就。
我们曾在阿尔卑斯山脉周围的许多不同度假村体验过雪橇，从未发生过任何事故，我们喜欢这种规范的雪橇体验。然而，Expedition Cobra 存在一些非常基本的问题，这些问题完全可以（也应该）轻松解决，从而提高这项游乐项目的安全性：
(1) 雪橇设计非常糟糕：雪橇由硬塑料制成，但稳定性很差，因为乘客的几乎所有重量都集中在雪橇后部。雪橇很容易翻倒，导致乘客向后摔倒，头部/颈部着地。Expedition Cobra 需要投资购买质量更好的雪橇。这将立即减少事故发生率。请查看 TripAdvisor 网站上的照片，您可以放大查看，乘客的所有重量都集中在雪橇的后部，而且没有任何东西可以防止雪橇向后翻倒（这种情况经常发生——我们团队中的每个人都在这些雪橇上摔倒过——而我们都是经验丰富的雪橇爱好者）。
（2）制动系统不佳：雪橇配备的制动和转向系统几乎无法正常使用。乘客被告知要始终将双脚放在雪橇内，并使用雪橇左右两侧的操纵杆来制动和转向。拉动操纵杆时，操纵杆的另一端会下降到雪中，起到该侧的制动作用。问题在于，当其他滑雪者已经滑过（且雪面压实）后，雪面上已经有很多凹槽，刹车根本无法减速（如果在凹槽处刹车，刹车只会沿着凹槽滑行，与之前的滑雪者走同一条路，而不会减速，因为凹槽里没有积雪阻碍你的运动）。显然，滑雪者需要刹车的地方往往凹槽最多，所以最需要刹车的地方反而最难刹车。此外，赛道上有些路段坡度太陡，刹车根本无法使滑雪者停下来，即使使出全力刹车也无法完全停住。老式的木制雪橇（雪橇延伸到滑雪者身后，因此更稳定）以及用脚刹车的方式会安全得多。我们团队的另一位成员试图刹车，但未能有效减速，最终（无意中）滑出了雪橇边缘。 （赛道边缘没有护坡）他们冲到了不应该去的山坡上。
（3）头盔质量差：头盔不合身，几乎没有衬垫。而且由于位置太高，对颈部也没有任何保护作用。令人费解的是，Expedition Cobra 不允许骑手使用自己的滑雪头盔。你必须使用 Expedition Cobra 提供的头盔。考虑到几乎所有滑雪头盔的防护性能都比 Expedition Cobra 提供的这种薄塑料头盔好得多，这一点尤其令人震惊。提供的头盔很容易滑落，即使正确佩戴和重新佩戴后也会在头上晃动。再次强调，如果允许骑手使用自己的头盔，受伤人数会大大减少。（虽然照片中有些头盔带有手电筒，但我们拿到的头盔却没有。）
（4）路标：如果你查看评论，就会发现这个问题已经存在好几年了。有些路段你会完全摸不着头脑，不知道该往哪走。我比较幸运，因为我熟悉这片区域，所以猜对了方向，但其他骑手（都是法语母语者）却一直在问我该往哪个方向走（这个问题在雪橇滑道与帕拉福滑雪道交汇处附近的建筑附近尤为突出，大约在全程三分之二处）。其他法国骑手（不是我们团的）也抱怨说这条路线很难走。有些地方的路线非常不清晰。其实只要设置一些路标就能轻松解决这个问题。这是一个如此基本且由来已久的问题（参见其他评论），Expedition Cobra 至今仍未解决，实在令人费解。
结论：
糟糕的装备让这项活动比原本应该的更加危险。我怀疑在不同的雪况下（比如雪比较新/比较软的时候），刹车会更容易，向后摔倒也不会像撞到水泥地上那么疼。这条雪橇滑道很有潜力，能带来很多乐趣，但我们不会再去尝试了（除非他们换用更好的雪橇和头盔）。
如果你打算体验这条雪橇滑道，请务必购买Carte Neige保险。
另外，如果Expedition Cobra办公室旁边的告示牌显示雪况难度为“5/5”，那就改天再来吧。不要让自己、朋友或家人身处险境。
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