点评:Visited for the annual Santa meet on train
This place is lovely and takes you back to forgotten times !
We really enjoyed the meeting Santa all the team were so helpful and really got into the swing of things !
Unfortunately and why I have had to Knock two stars off was because of the attitude of all staff in the onsite cafe
After working in the catering trade for over 20 years I’ve never dealt with so regimental and standoffish service from the team members in there.
“No don’t do that”
“No you can’t do that “
“Don’t move that table”
“No you can’t do this or have that”
Maybe they’re best suited to working in a museum so people don’t need to touch anything !
The place itself was spotless and clean
What we had was lovely and the cakes look really good too
But this has put a massive down turn on the day making us think wether we visit again
Sorry guys maybe you need to really look at this to attract people to come back
翻译:参观火车上一年一度的圣诞老人聚会
这个地方很可爱,带你回到被遗忘的时代!
我们真的很高兴见到圣诞老人,所有团队都非常乐于助人,并且真正投入其中!
不幸的是,为什么我不得不打掉两颗星是因为现场咖啡馆所有员工的态度
在餐饮行业工作了20多年,我从来没有遇到过那里的团队成员如此冷漠的服务。
“不,不要那样做”
“不,你不能那样做”
“别动那张桌子”
“不,你不能做这个或拥有那个”
也许他们最适合在博物馆工作,这样人们就不需要碰任何东西!
这个地方本身一尘不染而且干净
我们吃的很可爱,蛋糕看起来也很好吃
但这给这一天带来了巨大的负面影响,让我们考虑是否再次访问
抱歉,伙计们,也许你需要认真看看这个才能吸引人们回来