点评:Mr. Singh is a kind and helpful person, and the driver Vishal drives very well. So I regret I have to write a negative review for our week-long tour in Himachal Pradesh, as the service was not good. The first day the driver arrived 45 minutes late, with a very dirty and smelly car. He didn’t speak a word of English (contrary to what Mr. Singh had assured us) and we had to communicate with him through Google Translate, which resulted in a lot of time wasted and misunderstandings. He didn’t even know the tourist spots: we had to search for them ourselves with Google Maps and send him the locations.
One day we had planned to leave at 7 in the morning because the journey was very long: the driver did not inquire about the parking hours, so we found out only that morning that the parking would open at 9 and we had to walk around for two hours before we could leave.
On the last day we had to take a train: the driver did not come to pick us up and, only after calling Mr. Singh, we discovered that he was waiting for us in a parking lot (contrary to what we had agreed). He arrived late, took the wrong road and we risked missing the train. Furthermore, when we arrived in a very cold mountain location, he asked us to pay him two nights in our guesthouse otherwise he would have slept in the cold in the car. Obviously we could not say no. In the end the guesthouse also presented us the bill for meals and snacks he had taken.
翻译:Singh 先生是一位善良且乐于助人的人,司机 Vishal 驾驶技术也很好。因此,我很遗憾不得不为我们为期一周的喜马偕尔邦之旅写一篇负面评论,因为服务不好。第一天,司机迟到了 45 分钟,车又脏又臭。他一句英语都不会说(这与 Singh 先生向我们保证的相反),我们不得不通过谷歌翻译与他交流,这导致我们浪费了很多时间,也造成了误解。他甚至不知道旅游景点:我们不得不自己用谷歌地图搜索,然后将位置发给他。
有一天,我们计划早上 7 点出发,因为路程很长:司机没有询问停车时间,所以我们直到那天早上才知道停车场 9 点开放,我们不得不四处走动两个小时才能离开。
最后一天,我们不得不坐火车:司机没有来接我们,我们打电话给辛格先生后才发现他在停车场等我们(这违反了我们的约定)。他来晚了,走错了路,我们冒着错过火车的风险。此外,当我们到达一个非常寒冷的山区时,他要求我们支付两晚的旅店住宿费,否则他就得在车里受冻睡觉了。显然我们不能拒绝。最后,旅店还给我们开出了他吃的饭菜和零食的账单。