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Bremer Island Cruises的点评
点评：If you go solo, the staff push you aside for bigger groups. I asked for an outdoor table, and to my delight, I had one but then they moved me to indoor. All I had a view of was the people they replaced me with. I asked why they just told me that they were rearranging the tables. Didn't explain or make any apologies. Afterwards I expressed about being treated like a 2nd class citizen and they gave every excuse they could... these were guests staying there, moved me as my belongings weren't there, moved me because it's easier to move one person than 2 even though I had requested an outdoor table and the others hadn't and the others booked later than I. They also were too busy serving a big table of people celebrating a birthday that they didn't even have an order of a cocktail that I put in. I waited 35 minutes then enquired but they didn't even have my order. They prioritised everyone else but didn't care about me as I was only one person alone. They said they apologised but saying I'm sorry you felt that way is NOT an apology. If you travel solo don't expect to be treated well!
翻译：如果你单独一人去，工作人员就会把你晾在一边，优先照顾人数更多的团体。我要求安排户外的座位，令我高兴的是他们确实给我安排了，但随后又把我挪到了室内。从此我能看到的就只有那些取代我位置的人。我问他们为什么，他们只说是在重新调整座位。既没有解释，也没有任何道歉。后来我抱怨说自己被当成了二等公民，他们则找出了各种借口……说那些都是住在酒店的客人。这让我很感动——因为我的物品都不在那里了。这也让我感动，因为挪动一个人总比挪动两个人要容易些。虽然是我先要求的户外座位，其他人则没有提，而且他们的预订时间也比我晚。然而他们当时正忙于招呼一桌正在庆祝生日的客人，以至于我点的鸡尾酒都根本没被记录下来。我等了35分钟后去询问，结果他们连我的订单都没有。他们把其他人都放在首位，却根本不在乎我——毕竟我只是一个人而已。他们说已经道歉了，但说“很抱歉让你有这种感受”并不算真正的道歉。如果你独自旅行，可别指望能得到善待！
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