点评:I firstly want to say Ava is star she was officiant and kind unlike other members of staff . Got there all was good got sat at a table saying reserved for haus party which makes sense seeing as it was daughters 10th birthday 50 minutes goes by everything fine kids playing having a ball . A blonde girl didn’t catch her name comes up saying you need to move this isn’t your table we said we was seated here this is our table to where she had such an attitude about her she was literally shooing us off the table being blunt and rude . All abit confused a few people tried to speak to her and explain we was given this table we are a birthday party and she had an ugly attitude towards everyone . Ava did move us to another table we ain’t fussy aslong as the kids had somewhere to eat we easy going but we was spoke to like we had done something wrong . Ava sorted us and she was lovely and the kids didn’t no any difference so all fine food was good and they was all falling asleep on way home so must have had a good time .
Some staff need lessons in how to speak to people though
翻译:首先我要说Ava真是太棒了,她主持得很正式,而且很友善,不像其他工作人员那样冷漠。到了之后一切都很顺利,我们被安排在一张桌子旁,桌子上写着是为家庭聚会预留的,这很合理,因为那天是我女儿的十岁生日。50分钟过去了,一切都很美好,孩子们玩得非常开心。这时,一个金发女孩(我没记住她的名字)走过来,说我们需要换桌子,这不是你们的桌子。我们说我们被安排在这里,这是我们的桌子。她的态度非常恶劣,简直是把我们赶下桌子,语气生硬粗鲁。我们有点懵,几个人试图和她沟通,解释说这张桌子是专门给我们安排的,我们是在办生日派对,但她对每个人都态度恶劣。Ava后来帮我们换了桌子,我们并不挑剔,只要孩子们有地方吃饭就行,我们平时也很随和,但她对待我们的态度好像我们做错了什么似的。 Ava帮我们安排好了一切,她人很好,孩子们也感觉不到任何差别,食物很美味,孩子们在回家的路上都睡着了,看来他们玩得很开心。
不过,有些员工确实需要学习如何与人沟通。