Don’t forget to request your tax refund form at purchase
Vetreria Venier - L'Arte del Vetro a Murano的点评
点评:Fantastic time watching the glass masters and touring the show room. We selected a beautiful bowl and got a photograph with the Master. But our experience was tarnished by us not being offered or receiving the necessary paperwork for our tax refund when we leave the country. So please ask for the special form and QR code or you will be out of pocket with the VAT. It’s no longer just the receipt and show of goods at the airport. This vendor paperwork is a requirement. According to an email from their Customer Service, Vetreria Venier rely on you to ask and do not offer it at check out like other retailers. I don’t even think our salesperson was knowledgeable about this tax requirement either. Very disappointed. ☹️. I passed along my feedback to the factory to improve their service. Nothing could be done in post. Learning for all.
翻译:观看玻璃工艺大师的表演并参观展示厅的过程真是愉快至极。我们挑选了一个漂亮的玻璃碗,还与工艺大师合影留念。不过,我们的体验却因为离开时未能获得退税所需的相关文件而打了折扣。所以,请大家务必索要专用的退税表格和二维码,否则就可能要承担增值税损失了。如今的退税流程已不再仅仅是出示收据和展示商品那么简单,这些文档也是必需品。根据他们客服发来的邮件,Vetreria Venier依赖顾客主动询问相关事宜,并不会像其他零售商那样在结账时主动提及此事。我觉得我们的销售员对此项税收规定也并不了解。真是令人失望。☹️ 我已经把我的反馈转达给工厂,希望他们能改进服务。事后已无能为力了。希望这能给大家一个教训吧。