点评:A real disappointment compared with the old 1903 Lounge
We had been looking forward to trying Manchester Airport’s new Executive Lounge, particularly as we had always enjoyed the old 1903 Lounge. Unfortunately, the new lounge was a huge disappointment and felt like a significant downgrade.
The food quality and choice were poor, with very limited vegan options. There were queues at the bar and clearly not enough staff for the number of guests. The seating was uncomfortable, several of the charging points we tried didn’t work, and the air conditioning was poorly managed, making parts of the lounge uncomfortable.
What we missed most was the atmosphere of the old 1903 Lounge. It used to feel calm, comfortable and genuinely premium — somewhere you could escape the noise and crowds of the airport and relax before your flight. The new lounge had much more of a busy cafeteria feel and lacked any real sense of tranquillity or exclusivity.
We were also disappointed that it is no longer an adults-only environment. That was one of the attractions of 1903 for us and contributed to the quieter, more relaxed atmosphere. This isn't a criticism of families using the lounge; it simply means the experience being offered is now very different from the one we thought we were booking.
Airport lounges aren't cheap, and we are happy to pay a premium when the experience justifies it. Sadly, this one didn't. We actually came away feeling that the lounge had added to the stress of travelling rather than providing an escape from it.
We really hope Manchester Airport listens to feedback and makes improvements. We loved the old 1903 Lounge and would happily have continued using it, but based on this experience, we would struggle to justify paying for the new Executive Lounge again.
翻译:与老式的1903贵宾室相比,真是大失所望。
我们一直期待着能体验曼彻斯特机场新开的行政贵宾室,毕竟我们一直都很喜欢原来的1903贵宾室。可惜的是,新贵宾室实在令人失望,感觉品质明显不如从前。
食物的质量和种类都很糟糕,纯素食选项少得可怜。酒吧前排起了长队,显然工作人员的数量远远无法满足众多客人的需求。座椅也极其不舒服。我们试用的几个充电点都无法使用,空调控制也相当不到位,导致休息室的某些区域让人感觉很不舒适。
最让我们怀念的还是1903年老休息室的氛围。那里曾经宁静宜人,堪称真正的高端场所——是游客们远离机场的喧嚣与人群、在航班前放松身心的理想之地。而新休息室则更像是一家热闹的咖啡厅,完全缺乏那种宁静与尊贵感。我们也很失望,因为这里不再是仅限成年人进入的场所了。对我们而言,这一点正是1903贵宾厅的魅力所在,也是其能营造出安静、放松氛围的原因。这并非是对带孩子的家庭使用贵宾厅的批评;只是意味着现在的体验与我们原本预期的截然不同。
机场贵宾厅的费用并不便宜,只要体验物有所值,我们也乐意支付这笔费用。可惜的是,这次的体验并未达到预期。实际上,我们的感觉是:这个休息室非但没有让我们从旅途中解脱出来,反而增加了我们的压力。
我们真心希望曼彻斯特机场能听取乘客的反馈并作出改进。我们非常喜欢原来那个建于1903年的休息室,也乐意继续使用它。但鉴于这次的经历,我们实在难以说服自己再去为新的行政休息室付费了。