点评:Please do not travel with this Company. I had a 12 day dive trip scheduled and they cancelled it at 11 pm 2 days before we were supposed to leave. Due to the fact that travel to the starting location takes almost 20 hours from home, and you need to leave at least a day in advance, I was literally less then 10 hours from getting on a flight. The reason was that it was a new boat, that was supposed to have launched 2 months earlier, and apparently was not ready. They obviously knew that way before 48 hours in advance, like at least a week. Yet they waited until the absolute last minute. Yes they are refunding the trip. But I am now stuck holding over $500 in cancellation fees that just 24 hours early would have been $0. Additionally, I had someone come to sit for my dogs that drove 600 miles to stay for the two weeks, that, once again, 24 hours earlier, would not have left her house, and now what is she supposed to do. And I have to pay her.
Truly, do not travel with these people, their lack of common courtesy, and they are in the travel industry, should be a warning.
翻译:千万别跟这家公司旅行。我本来计划了12天的潜水行程,但他们在出发前两天晚上11点取消了行程。由于从家到出发地需要近20个小时,而且至少需要提前一天出发,所以我当时离登机还不到10个小时。原因是那艘新船,应该在两个月前下水,但显然还没准备好。他们显然在48小时前,也就是至少一周前就知道了这一点。但他们却拖到最后一刻才取消。是的,他们退了行程款。但现在我却要承担500多美元的取消费,如果提前24小时取消,这笔费用就等于零。此外,我请了个人来照顾我的狗,她开了600英里的车来这里住了两个星期,而如果提前24小时取消,她肯定不会离开家,现在她该怎么办呢?我还得付钱给她。
确实,不要和这些人一起旅行,他们缺乏基本礼貌,而且他们是旅游行业从业者,应该受到警告。