点评:We used Dany’s Cabo for several transfers during our vacation in Los Cabos and had a wonderful experience overall.
Our first pickup was from the airport. Mario was waiting for us with a sign with my name, helped us with our luggage, and welcomed us with complimentary tequila shots. We had a comfortable private SUV, and Mario was extremely friendly. He even let us choose the music for the ride, which was such a fun way to start our vacation!
I especially appreciated the communication throughout our trip. Before each scheduled ride, Dany emailed us to confirm the details. For our final airport transfer, he also recommended our pickup time based on our flight departure, which made everything very easy.
We did experience a delay with our transfer from RIU Palace Baja California to Hard Rock because the battery in Mario’s SUV unexpectedly died. Things happen, and what impressed me was how Dany handled the situation. He personally called me, apologized and explained what had happened. Dany then came himself to pick us up and drive us to the Hard Rock.
As a courtesy for the delay, Dany also provided us with a complimentary ride the following day from the Hard Rock to the downtown Cabo San Lucas/marina area. We really appreciated the gesture and the way he handled the situation.
Mario, who is Dany’s brother, was our driver several times during the trip and was wonderful every time. He was friendly, helpful and made us feel very comfortable. During one of our trips downtown, he even helped us with directions after our outing.
Our final pickup from the Hard Rock to the airport was once again with Mario. The SUV was comfortable, the ride went smoothly, and we arrived at the airport on time with plenty of time for our flight.
Overall, Dany and Mario were professional, personable and genuinely kind. Their communication was excellent, and I especially appreciated seeing how they handled an unexpected problem. Instead of making excuses, Dany personally stepped in, got us where we needed to go and followed up with a thoughtful courtesy.
We would absolutely use Dany’s Cabo again when visiting Los Cabos and would happily recommend them to anyone looking for friendly and reliable private transportation.
翻译:我们在洛斯卡沃斯度假期间多次使用了Dany’s Cabo的接送服务,整体体验非常棒。
第一次接机时,马里奥举着写有我名字的牌子在机场等候。他帮我们搬运行李,还热情地请我们品尝免费的龙舌兰酒。我们乘坐的是舒适的私家SUV,马里奥也极其友善。他甚至让我们自己挑选行车时播放的音乐,这真是开启假期的最佳方式啊!我特别欣赏我们在整个旅途中得到的良好沟通服务。每次预定好的接送服务前,Dany都会发邮件来确认各项细节。至于最后从机场返程的安排,他则根据我们的航班起飞时间为我们推荐了合适的接机时间,这让一切都变得十分顺利。
不过,从RIU Palace Baja California酒店前往Hard Rock酒店的途中确实出现了延误——因为Mario所驾驶的SUV电池突然没电了。这种事情在所难免,令我印象深刻的是Dany处理这一情况的方式。他亲自给我打电话,道歉并说明了发生的事情。随后,Dany亲自来接我们,开车送我们前往硬石酒店。
出于对延误的补偿,Dany第二天还免费安排车辆送我们从硬石酒店前往卡波圣卢卡斯市区的码头区。我们非常感激他的这份心意以及他处理事情的方式。
Dany的弟弟马里奥在旅途中多次担任我们的司机,每次都表现得非常出色。他待人友善。他们非常乐于助人,让我们感到倍感亲切与舒适。在我们一次市中心之旅后,他甚至为我们指明了回去的路线。
最后,从Hard Rock酒店前往机场的接送服务还是由马里奥负责。那辆SUV很舒适,旅途顺顺利利,我们准时抵达机场,还有充足的时间准备登机。
总体而言,丹尼和马里奥既专业又亲切,心地善良。他们的沟通能力也相当出色。我尤其欣赏他们处理突发问题的方式。Dany没有找任何借口,而是亲自出面,把我们送到需要去的地方,事后还以体贴周到的态度与我们保持联系。
下次再去洛斯卡沃斯时,我们肯定还会选择Dany’s Cabo。对于那些需要友好又可靠的私人接送服务的人,我们也会毫不犹豫地推荐他们。