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Anony M
Disappointed
Joya Spa at Omni Scottsdale Resort的点评
点评：I was pretty disappointed by what is supposed to be a five star experience at the Joya Spa at the Omni Scottsdale. It's the little things that count in these high ranked facilities, and time and time again, the Omni failed to reach expectations. The most obvious of which was a $300 massage for 50 minutes (once tax and tip was included). My masseuse Mome tried her best with my requests, I suppose, but even a simple request to massage my feet was met with an awkward suggestion to use a wooden dowel from her Thailand travels. Since I knew my 50 minutes would be up soon, I had to ask her to maybe move on to something else.
Bathrobe hangers in the showers were loose and not fixed to the walls. The shower faucets were old and rusted. The locker room attendants, while hospitable, rushed through locker tours, making it feel routine and not special. Even the entrance where you pick one of five gem stones couldn't provide all the gemstones listed on the wall.
The most obvious pitfalls were blatant stains on MANY of the towels on the patio. The pool staff service were excellent and attentive. But every towel I picked up had big stains on them. I mean, really?
Overall, disappointed with the waste of massage money and not feeling the experience of a special spa experience. Disappointing.
Bathrobe hangers in the showers were loose and not fixed to the walls. The shower faucets were old and rusted. The locker room attendants, while hospitable, rushed through locker tours, making it feel routine and not special. Even the entrance where you pick one of five gem stones couldn't provide all the gemstones listed on the wall.
The most obvious pitfalls were blatant stains on MANY of the towels on the patio. The pool staff service were excellent and attentive. But every towel I picked up had big stains on them. I mean, really?
Overall, disappointed with the waste of massage money and not feeling the experience of a special spa experience. Disappointing.
翻译：我对奥姆尼斯科茨代尔酒店Joya Spa的五星级体验感到非常失望。在这些高档场所，细节决定成败，而奥姆尼酒店却一次又一次地让我失望。最明显的一点是，50分钟的按摩竟然要300美元（含税和小费）。我的按摩师Mome尽力满足我的要求，但就连按摩脚部这样简单的要求，她都尴尬地建议用她从泰国带回来的木棍。我知道50分钟很快就要到了，只好请她换个项目。
淋浴间的浴袍挂架松动，没有固定在墙上。淋浴龙头老旧生锈。更衣室的服务员虽然热情，但讲解速度很快，让人感觉很例行公事，毫无特色。就连入口处可以挑选五种宝石的地方，也未能提供墙上列出的所有宝石。
最明显的败笔是露台上很多毛巾都有明显的污渍。泳池工作人员服务周到热情，无可挑剔。但我拿起的每条毛巾上都有大块污渍。真是岂有此理！
总而言之，我对这次按摩体验感到失望，感觉钱白花了，也没感受到应有的水疗享受。太令人失望了。
淋浴间的浴袍挂架松动，没有固定在墙上。淋浴龙头老旧生锈。更衣室的服务员虽然热情，但讲解速度很快，让人感觉很例行公事，毫无特色。就连入口处可以挑选五种宝石的地方，也未能提供墙上列出的所有宝石。
最明显的败笔是露台上很多毛巾都有明显的污渍。泳池工作人员服务周到热情，无可挑剔。但我拿起的每条毛巾上都有大块污渍。真是岂有此理！
总而言之，我对这次按摩体验感到失望，感觉钱白花了，也没感受到应有的水疗享受。太令人失望了。
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