点评:contacted Rip Curl School of Surf to book an eFoil lesson. Initially, I received no response to phone calls or WhatsApp messages despite active booking options and advertised foiling lessons. The school continues to advertise surfing, foiling and other watersports from its Sanur base. [citation]
learn-to-surf-bali
+1
Eventually, a staff member responded and advised that their eFoils were unavailable due to broken equipment and a shortage of batteries.
I appreciate finally receiving an explanation, which was more communication than I received from other operators. However, I do not understand why eFoil bookings remain available when the equipment is reportedly unavailable.
The issue was not the equipment problem itself, but the lack of timely communication and the continued acceptance of enquiries and bookings
翻译:我联系了Rip Curl冲浪学校,想要预订一节电动翼伞冲浪课。起初,尽管网站上显示有预订选项且也宣传了相关课程,但我的电话和WhatsApp消息都没有得到回复。该学校仍在其萨努尔基地宣传冲浪、翼伞冲浪及其他水上运动。[引用]
learn-to-surf-bali
+1
后来,终于有工作人员回复我,称由于设备损坏以及电池短缺,他们的电动翼伞暂时无法使用。我很感激终于得到了解释——这比我从其他运营商那里得到的沟通要多得多。不过,我不明白为何在设备据称已不可用的情况下,eFoil的预订服务却仍然开放。
问题并不在于设备本身的问题,而在于缺乏及时的沟通,以及继续接受咨询与预订。