点评:The castle is beautiful from the outside and worth walking around. But we are very dissatisfied with the website and the administration. The website says you have to make reservations at least two days in advance, but it does not offer a possibility to do so online. You have to either email or phone. So I emailed. I got an extremely (!) rude answer that said "pay at the entrance". Nothing more. No good morning, no dear madam, no nothing, just that. I emailed back that this was not my question and that I would like to know if we had now made a reservation for a visit or not, and we never got a reply. I then asked our hotel to phone the castle. Saturday: the castle was closed due to festivities (only placed on the website a few days in advance so we did not know this). Sunday: the castle did not answer the phone. Monday: the castle was closed. Tuesday: they did not pick up the phone. So we came there and found the door closed.
翻译:城堡外观很漂亮,值得一逛。但我们对网站和管理人员非常不满意。网站上说至少要提前两天预订,但却没有在线预订的选项,只能发邮件或打电话。所以我发了邮件,结果收到的回复极其无礼,只说“现场付款”。仅此而已,没有一句问候,没有“早上好”,没有“尊敬的女士”,什么都没有。我回复邮件说这不是我的问题,我想知道我们是否已经成功预订了参观,但之后就杳无音信了。于是我让酒店打电话到城堡。周六:城堡因庆祝活动关闭(网站上只提前几天通知了,我们事先并不知情)。周日:城堡无人接听电话。周一:城堡仍然关闭。周二:电话还是无人接听。所以我们去了城堡,发现大门紧闭。