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Paid correctly and still chased by solicitors
MDL Torquay Marina的点评
点评：Avoid this car park if you can.
This site is operated by Premier Park Ltd (not the council), and my experience matches many of the complaints already mentioned here.
The payment machines were unreliable and didn’t register properly. I had to attempt payment multiple times before it finally went through. The charge (70p) left my bank account and I have proof of payment.
Despite paying in full, I later received a parking charge notice claiming the session was “not paid in full”, followed by debt collection letters and even contact from solicitors. I provided bank evidence showing the payment left my account, yet they continued to pursue it anyway.
This feels less like parking management and more like aggressive enforcement.
Based on my experience:
• Machines unreliable
• ANPR doesn’t correctly match payments
• Even paying doesn’t protect you
• Extremely stressful and time-consuming to resolve
After researching, I discovered many similar stories and complaints about this location at Torquay Marina, with people being fined despite paying or due to technical errors.
If you value your time and sanity, park elsewhere. There are several council-run alternatives nearby that are much safer and fairer.
Keep all receipts and screenshots if you absolutely must use this car park.
Would not use again.
This site is operated by Premier Park Ltd (not the council), and my experience matches many of the complaints already mentioned here.
The payment machines were unreliable and didn’t register properly. I had to attempt payment multiple times before it finally went through. The charge (70p) left my bank account and I have proof of payment.
Despite paying in full, I later received a parking charge notice claiming the session was “not paid in full”, followed by debt collection letters and even contact from solicitors. I provided bank evidence showing the payment left my account, yet they continued to pursue it anyway.
This feels less like parking management and more like aggressive enforcement.
Based on my experience:
• Machines unreliable
• ANPR doesn’t correctly match payments
• Even paying doesn’t protect you
• Extremely stressful and time-consuming to resolve
After researching, I discovered many similar stories and complaints about this location at Torquay Marina, with people being fined despite paying or due to technical errors.
If you value your time and sanity, park elsewhere. There are several council-run alternatives nearby that are much safer and fairer.
Keep all receipts and screenshots if you absolutely must use this car park.
Would not use again.
翻译：如果可以，请尽量避免使用这个停车场。
该停车场由 Premier Park Ltd（而非市政厅）运营，我的经历与这里提到的许多投诉相符。
缴费机非常不稳定，经常无法正确识别付款。我不得不多次尝试付款才最终成功。70 便士的费用已从我的银行账户扣除，并且我有付款凭证。
尽管我已全额付款，但之后我还是收到了一张停车罚单，声称此次停车“未全额支付”，随后又收到了催债信，甚至还有律师联系我。我提供了银行付款凭证，证明款项已从我的账户扣除，但他们仍然继续追讨。
这与其说是停车管理，不如说是执法部门的过度执法。
根据我的经历：
• 机器不稳定
• 车牌自动识别系统 (ANPR) 无法正确匹配付款
• 即使付款也无法保证安全
• 解决问题极其耗时耗力
经过调查，我发现托基码头 (Torquay Marina) 的这个停车场也有许多类似的投诉，人们即使付款或由于技术故障仍然被罚款。
如果您珍惜时间和精力，请停在其他地方。附近有好几个市政运营的停车场，更加安全合理。
如果您非要使用这个停车场，请务必保留所有收据和截图。
不会再来了。
该停车场由 Premier Park Ltd（而非市政厅）运营，我的经历与这里提到的许多投诉相符。
缴费机非常不稳定，经常无法正确识别付款。我不得不多次尝试付款才最终成功。70 便士的费用已从我的银行账户扣除，并且我有付款凭证。
尽管我已全额付款，但之后我还是收到了一张停车罚单，声称此次停车“未全额支付”，随后又收到了催债信，甚至还有律师联系我。我提供了银行付款凭证，证明款项已从我的账户扣除，但他们仍然继续追讨。
这与其说是停车管理，不如说是执法部门的过度执法。
根据我的经历：
• 机器不稳定
• 车牌自动识别系统 (ANPR) 无法正确匹配付款
• 即使付款也无法保证安全
• 解决问题极其耗时耗力
经过调查，我发现托基码头 (Torquay Marina) 的这个停车场也有许多类似的投诉，人们即使付款或由于技术故障仍然被罚款。
如果您珍惜时间和精力，请停在其他地方。附近有好几个市政运营的停车场，更加安全合理。
如果您非要使用这个停车场，请务必保留所有收据和截图。
不会再来了。
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