点评:DO NOT RENT HERE. PERIOD.
This place is wildly unprofessional and rude. I have everything on video, and it was live streamed, so nothing about this is exaggerated.
We rented two scooters, and a guy named Jeff was showing us how to turn them on. I asked a question, and Jeff completely ignored me. I asked again, and instead of answering, he snapped, “I already told you!” — which he absolutely did NOT. Incredibly rude and dismissive.
Then, as we were trying to take the scooters off the stands, Jeff kept rushing us, saying he “needed to hurry.” One of the stands was stuck, and instead of helping, he yelled that we were voiding our contract. Completely uncalled for.
To make it worse, when we were leaving, another employee also struggled to get a scooter off the kickstand, proving the issue clearly wasn’t just us.
We asked for the owner’s number and called Mark, who said he would call me back. He never did. That alone tells you everything you need to know about how this business is run.
Rude staff, zero customer service, and no accountability.
DO NOT GO HERE. DO NOT RENT HERE.
翻译:千万别来这家租车。就这么定了。
这家店极其不专业,服务态度也极其恶劣。我全程录像,而且还是直播,所以绝对没有夸张。
我们租了两辆踏板车,一个叫杰夫的家伙正在教我们怎么启动。我问了一个问题,杰夫完全无视我。我又问了一遍,他非但没有回答,反而厉声说道:“我已经告诉过你们了!”——他根本就没说过。态度极其恶劣,令人难以接受。
然后,当我们试图把踏板车从支架上取下来时,杰夫一直催促我们,说他“得抓紧时间”。其中一个支架卡住了,他不但不帮忙,反而冲我们吼道,说我们这是在违约。简直莫名其妙。
更糟糕的是,我们离开的时候,另一个员工也费了好大劲才把一辆踏板车从支架上取下来,这证明问题显然不只出在我们身上。
我们向老板要了电话号码,然后给马克打了电话,他说会回电。结果他根本没回。光这一点就足以说明这家店的经营状况了。
员工态度恶劣,服务毫无诚意,而且完全不负责任。
千万别去这家店!千万别在这里租房!