点评:fter spending many vacations in Destin, Florida, my son and I visited Hilton Head for the first time last year. We were looking for a place to play pickleball and discovered Palmetto Dunes. We had a great experience and enjoyed it so much that we decided to return this year.
Unfortunately, this visit was very disappointing. The quality of the clinics was nowhere near what we experienced last year. The instructors seemed poorly prepared and appeared to have very limited pickleball knowledge. Last year, the clinics were run by true professionals. This year, with all due respect, the level of instruction was extremely low and not suitable for players rated 4.0 and above.
The biggest disappointment came one morning when the person in charge, an older lady named Chris, told us that there were no spots available for us anymore. When we asked for an explanation, she simply told us to “go ask for a refund.” We found her response rude, dismissive, and unprofessional.
For players rated 4.0 and higher who are looking for quality instruction and organized clinics, I cannot recommend this facility based on our experience this year. Both the customer service and the pickleball program fell far below our expectations
翻译:我和儿子曾在佛罗里达州的德斯坦度过了许多个假期,去年我们第一次前往希尔顿黑德岛。我们想找个地方打匹克球,于是发现了帕尔梅托沙丘球场。那次体验棒极了,我们非常喜欢,所以决定今年再去。
可惜,这次体验却令人大失所望。这次培训课程的质量远不及去年。教练们似乎准备不足,对匹克球的了解也十分有限。去年,这些训练班是由真正的专业人士来授课的。而今年,恕我直言,教学水平极其低下,根本不适合4.0级及以上的球员。
最令我们失望的是某天早上,负责人——一位名叫克里斯的年长女士——告诉我们,已经没有空位给我们了。当我们询问原因时,她只是让我们“去申请退款”。我们认为她的回应既粗鲁又漠不关心,完全不符合专业人士的作风。
对于4.0级及以上的球员而言……对于那些寻求优质教学与系统化训练课程的0级及以上水平的球员来说,根据我们今年的体验,我实在无法推荐这家场馆。其客户服务以及匹克球项目均远远未达我们的预期。