点评:This is our third time staying at the Gate Lodge and always have a wonderful experience. The staff are lovely and friendly, the massage I received was fantastic, the cleanliness is generally very good and the additional touches like the cocktail (which isnt watered down like a lot of places!), hamper, prosecco and carraffe of cold water all help to enhance the experience.
I do have a few suggestions/feedback. As I mentioned the cleanliness is generally very good however this time I discovered a dirty knife in the drawer and two dirty cups and a glass. The hamper is a brilliant touch, it really is, however I would suggest a few boxes of cereal. I was a bit disappointed that there was no hairdryer this time, as there has been one previously so didn't bother packing. Thankfully the weather was amazing so was able to air dry outside. The one major area for improvement is the barn with the hot tub. One set of lights above the tub weren't working and it would be nice to have some hooks to hang your towels and robes. The hot tub itself is on its final legs. The wooden base is completely rotted through and the metal support on which the hot tub cover is attached is broken and difficult to manoeuvre. A new hot tub (preferably one with built in bluetooth speaker) is definitely needed. Aside from that, we had a fantastic stay and look forward to returning
翻译:这是我们第三次入住Gate Lodge,每次体验都非常棒。员工热情友好,按摩服务也很棒,房间整体清洁度很高,还有一些贴心的小细节,比如鸡尾酒(不像很多地方那样兑水!)、礼篮、普罗塞克葡萄酒和一壶冰水,都让入住体验更加完美。
我有一些建议/反馈。正如我之前提到的,房间整体清洁度很高,但这次我在抽屉里发现了一把脏刀,还有两个脏杯子和一个脏玻璃杯。礼篮确实很贴心,不过我建议可以再准备几盒麦片。这次没有吹风机让我有点失望,因为之前有,所以我就没带。幸好天气很好,可以把头发晾在外面。需要改进的地方主要是带热水浴缸的谷仓。浴缸上方的一组灯坏了,如果能装几个挂钩挂毛巾和浴袍就更好了。热水浴缸本身已经岌岌可危了。木质底座完全腐烂,固定浴缸盖的金属支架也断裂了,难以移动。我们迫切需要一个新的热水浴缸(最好是带内置蓝牙音箱的)。除此之外,我们的住宿体验非常棒,期待再次光临。