点评:Unfortunately our experience with White houseboats and its instructor Murraywas very disappointing.
Murray came across as angry and impatient throughout the experience which made what should have been an enjoyable and relaxed activity quite uncomfortable.
Professionalism clear instructions and constructive guidance would have been much more helpful than being spoken to in a aggressive unprofessional manner .
I understand that safety is important but it can be communicated while still treating the customer with respect which instructor Murray lacks big time !
Hopefully future customers will have a more positive experience than we did.
I hope White Houseboats will respond to this review, as a business owner myself I would immediately find a alternative person to do the induction process or risk a loss of more business for the houseboats and more bad reviews
翻译:很遗憾,我们与White Houseboats以及其教练Murray的体验极其令人失望。
整个过程中,Murray显得怒气冲冲且缺乏耐心,这使得本应轻松愉快的活动变得相当不自在。
如果他能展现出专业态度、给出清晰的指示以及建设性的指导,远比以粗鲁且不专业的方式对我们说话要有帮助得多。我明白安全固然重要,但在强调安全的同时也理应尊重顾客——而默里教练在这方面做得实在糟糕!
希望今后的顾客能获得比我们更愉快的体验。
作为企业主,我希望White Houseboats能回应这条评价;换作是我,一定会立刻另找他人来负责入职培训工作,否则这家船屋公司恐怕会流失更多客户并招致更多差评。