Garden is beautiful but the Cafe unaccesible if you dont pay admission to the Gardens
Biddulph Grange Garden的点评
点评:The above rating does not refer to the garden as it is superb and interesting. I visited with a friend on a day of torrential rain hoping to use the Cafe for a snack and Coffee as visiting Biddulph. (I am a NT member of many years standing and some time ago you could use the cafe without accessing the gardens. A disabled aunt and her friend called here for the Cafe many times . However the Entrance booth is now just off the Car Park so you cant access the Cafe alone - you have to pay the Garden entrance fee whether or not you wish to visit them. On the day we called it was torrential rain so not suitable for garden visit anyway. I explained to the lady on the ticket booth i was a member but my friend was not and we only wished to visit the Cafe as in the area To which she stated He would have to pay the Entrance fee to use the Cafe!! £10 plus Her attirude was most un cooperative The car park was empty so it wasnt as though the gardens were busy!!! She had a most arrogant and unhelpful demeanour of any NT site I have visited and believe me as a member for many years I have visited many all over the UK . She needs to learn some customer service though due to her attitude you would think it was her garden!!! Hyacinth Bucket in NT Jumper!! If you want friendly customer service avoid at all cost as she was no advert for the NT !!! The ticket booth was formerly beyond the Cafe in the Shop area so my Aunt and her friend could access the Cafe without the gardens as due to her disability the gardens werent accessible They were both NT members of many years standing. I wondered with her awful attitude how many prospective NT members and visitors she had offended by her attitude!
翻译:上述评分并未提及花园,因为花园非常漂亮且引人入胜。我和朋友在暴雨天前往比德尔夫,原本打算在咖啡馆吃点小吃喝杯咖啡。 (我是国家信托基金会多年的会员,以前可以不用参观花园就去咖啡馆。我一位残疾的阿姨和她的朋友经常来这里喝咖啡。但是现在入口售票亭就在停车场旁边,所以不能单独去咖啡馆了——无论是否参观花园,都必须支付花园门票。我们去的那天下着瓢泼大雨,本来就不适合参观花园。我向售票亭的女士解释说我是会员,但我的朋友不是,我们只是想去附近的咖啡馆。她却说他必须支付门票才能使用咖啡馆!10英镑!她的态度非常不配合。停车场空空荡荡,花园里人也不多!她是我去过的所有国家信托基金会景点中最傲慢、最不乐于助人的,相信我,作为多年的会员,我去过英国各地很多景点。她需要学习一些客户服务技巧,因为她的态度,你会觉得那是她自己的花园!——海辛斯穿着NT套头衫的那个家伙!如果你想要友好的客户服务,千万别去,因为她完全没有给NT树立任何形象!售票处以前在商店区域的咖啡厅后面,这样我姑姑和她的朋友就可以直接去咖啡厅,不用经过花园,因为她行动不便,无法进入花园。她们都是NT多年的会员。我真想知道,她那糟糕的态度究竟冒犯了多少潜在的NT会员和游客!