点评:As a group of 6 we visited the attraction at 1130am 15th Oct. We bought tickets for the miniature railway and decided to go to the dining car for coffee . On entry a gentleman asked how he could help . We advised we would like coffees, in return, he said the dining cars were for breakfast and lunches only and that we should go to the BBQ area as a machine there. The website says" Soup and bakery goods are also available" so I would have expected coffee and bakery goods able to be purchased without a main meal. We went to the BBQ area to find only outside tables. It was 8 degrees outside today so not optimum for sitting outside!! As a result we used the one set of tickets and left. Had the dining car been more receptive we would have had several shots on the train and probably stayed for lunch. The staff in the ticket centre and on the train were lovely so it is a shame that one unfriendly staff member with a ludicrous hospitality restriction spoilt it. This cost the centre a substantial amount of cash today and a bad review. In the current climate you'd have thought small business would be wanting all revenue not putting it out in the cold to walk away. This was not friendly for a family group. Won't be back
翻译:作为一个 6 人小组,我们于 10 月 15 日上午 1130 点参观了景点。我们买了微型铁路的票,决定去餐车喝咖啡。进入时,一位绅士问他能提供什么帮助。我们建议我们想要咖啡,作为回报,他说餐车只提供早餐和午餐,我们应该去那里的烧烤区作为机器。该网站说“汤和烘焙食品也可用”所以我希望可以在没有正餐的情况下购买咖啡和烘焙食品。我们去了烧烤区,只找到外面的桌子。今天室外温度为 8 度,所以不适合坐在室外!!结果我们用了一套票就走了。如果餐车更容易接受,我们会在火车上拍几张照片,可能还会留下来吃午饭。售票中心和火车上的工作人员都很可爱,所以很遗憾,一个不友好的工作人员有一个可笑的款待限制破坏了它。今天,这使该中心花费了大量现金,并获得了差评。在当前的气候下,您可能会认为小企业会希望所有收入都不会被冷落而走开。这对家庭团体来说并不友好。不会回来