点评:I arrived at Malpensa Airport and once finished with the immigration clearance and luggage's I found out that the driver did not come and haven't received any message from them. I had done the booking for this service through the booking.com and when i checked with service provider he told me that 45 minutes from the arrival of the flight the driver then leaves..
Reaching at night and with family it created a very stressful journey and i learned never to book from booking.com any taxi service in the future not only that i lost the booking and payment also the customer support was very poor and rude.
i did my bookings through Uber directly to and from hotel also have to say it was very smooth and comfortable specially if travelling with family.
So will never book NCC Rent and Booking.com which did not show any support.
Booking.com reference: 532626923
翻译:我抵达马尔彭萨机场,办完入境手续、取完行李后才发现司机没来,而且我也没有收到他们的任何消息。我是通过Booking.com预订的这项服务,联系服务提供商后,他们告诉我司机会在航班抵达后45分钟出发。
由于是晚上抵达,而且带着家人,这趟旅程非常令人焦虑。我吸取了教训,以后再也不会通过Booking.com预订任何出租车服务了。不仅如此,我的预订和付款都丢失了,而且他们的客服态度非常差劲,令人失望。
我直接通过Uber预订往返酒店的车辆,体验非常顺畅舒适,尤其适合家庭出行。
所以,我以后绝不会再通过NCC Rent和Booking.com预订服务,他们的客服根本不给力。
Booking.com预订参考号:532626923