下载App
旅行
账户
Amita K
DO NOT BOOK WITH THIS COMPANY
Heena Tours India的点评
点评：I am currently on my tour to bandipur, coorg, vythiri Club, the paying arm, and a leg, and I am having the worst experience. The tour manager is very lazy and told us after 1 sightseeing "banasura dam", then the rest of the day is free.
Vimla ben on the other hand is the worst person to deal with. Extremely rude customer service and poor communication skills while booking our tour. For this tour we booked 2 rooms which cost us 3 lakhs and they argued about 170 RS that their bank charged them and she would not confirm the booking until we paid the additional 170 RS to cover those charges.
The locals in the hotel have more insights of the place then these heena tour guides. Our tour manager was fighting about the water bottles which cost "47 RS" each. He showed us the bill and asked us why we we using the water bottles from the hotel. I heard that the tour is food centric but the guy did not get that right either. The mahraj that was traveling with us changes his clothes to make 1 item from the hotel's kitchen, which is not even edible, i.e., gulab jamun tasting khaman.
Please never ever waste your money on this worst failing business. We wasted our money but please do not wate yours.
I will submit another post for the other half of the trip.
Vimla ben on the other hand is the worst person to deal with. Extremely rude customer service and poor communication skills while booking our tour. For this tour we booked 2 rooms which cost us 3 lakhs and they argued about 170 RS that their bank charged them and she would not confirm the booking until we paid the additional 170 RS to cover those charges.
The locals in the hotel have more insights of the place then these heena tour guides. Our tour manager was fighting about the water bottles which cost "47 RS" each. He showed us the bill and asked us why we we using the water bottles from the hotel. I heard that the tour is food centric but the guy did not get that right either. The mahraj that was traveling with us changes his clothes to make 1 item from the hotel's kitchen, which is not even edible, i.e., gulab jamun tasting khaman.
Please never ever waste your money on this worst failing business. We wasted our money but please do not wate yours.
I will submit another post for the other half of the trip.
翻译：我目前正在参加一个去班迪普尔、库格和维提里俱乐部的旅行团，费用高得离谱，体验糟透了。导游非常懒散，只带我们参观了一个景点“巴纳苏拉水坝”，之后就告诉我们剩下的时间自由活动。
维姆拉·本（Vimla Ben）简直是最糟糕的人。预订行程时，她态度极其恶劣，沟通能力也很差。我们预订了两个房间，总共花了30万卢比，结果他们却因为银行收取的170卢比手续费跟我们争论不休，非要我们支付这笔额外的170卢比才肯确认预订。
酒店里的当地人都比这些印度裔导游更了解当地情况。我们的导游甚至还因为每瓶47卢比的水跟我们争吵。他拿出账单质问我们为什么要用酒店的水。我听说这个旅行团以美食为主，但他连这点都没搞清楚。和我们同行的那位大君为了做酒店厨房里一道根本不能吃的菜——味道像古拉布·贾蒙的卡曼——特意换了身衣服。
千万别把钱浪费在这家糟糕透顶的旅馆上。我们白白浪费了钱，但请你们也别上当。
我会再发一篇帖子，记录旅程的后半段。
维姆拉·本（Vimla Ben）简直是最糟糕的人。预订行程时，她态度极其恶劣，沟通能力也很差。我们预订了两个房间，总共花了30万卢比，结果他们却因为银行收取的170卢比手续费跟我们争论不休，非要我们支付这笔额外的170卢比才肯确认预订。
酒店里的当地人都比这些印度裔导游更了解当地情况。我们的导游甚至还因为每瓶47卢比的水跟我们争吵。他拿出账单质问我们为什么要用酒店的水。我听说这个旅行团以美食为主，但他连这点都没搞清楚。和我们同行的那位大君为了做酒店厨房里一道根本不能吃的菜——味道像古拉布·贾蒙的卡曼——特意换了身衣服。
千万别把钱浪费在这家糟糕透顶的旅馆上。我们白白浪费了钱，但请你们也别上当。
我会再发一篇帖子，记录旅程的后半段。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
