点评:I am very disappointed with the service that Mr Sharif provided me! The priced for the whole trip was agreed earlier this year, by March, I paid deposit, and the week before I travelled to Uganda, I asked specifically what was the balance left to pay. Towards the end of the trip, Mr Sharif stopped me in the middle of the trip, telling me that I had to pay more for my trip as otherwise he was going to cancel my trip and that I had to get down the very old vehicle he was using, and was going to leave me stranded just outside the town of Kisoro, which is around 400km away from Kampala/Entebbe. I had it written on the programme that the package I bought covered all transport expenses so he was very unprofessional to ask me for more money as well as, more disgracefully, to threaten me of leaving me stranded in the middle of nowhere.
Another very unprofessional incident is that as part of my package, I had to pay in advance the national park fees. It is understandable. What is not understandable is the fact that Mr Sharif did not take me to Kibale National Park as well as to Lake Mburo National Park. So the park entrance fees were pocketed by him! When confronted him, he said well, you still saw the animals outside the park! Well yes, so why did you make me pay the entrance fees? This is fraudulent activity. Plus it is illegal to take someone for chimpanzee tracking without having an official park ranger from the Park. Besides he cheated me as he pocketed the money from the chimapanzee permit, and from the entrance fee, he put myself into danger by hiring someone illegal, without having security guards accompanying me for the tracking.
Please think twice before booking anything with Escape Adventure Tours! My holiday was tainted by his unprofessional behavior. Hope this review is seen also by the Uganda Wildlife Authority as it is important for them to take serious action as these incidents will only harm the tourism industry of your beautiful country, as well as endangering the tourist and the wildlife as the protocols were not adhere too by Mr Sharif.
Anyone who would like to communicate with me for further clarifications, please feel free to get in touch with me.
Be careful with whom you book!
翻译:我对谢里夫先生为我提供的服务感到非常失望!整个行程的价格是今年早些时候商定的,到了三月份,我付了押金,去乌干达的前一周,我特意询问了还剩下多少余额。行程快结束时,谢里夫先生在行程中途拦住了我,告诉我我必须为行程支付更多费用,否则他将取消我的行程,并且我必须下车他的那辆非常旧的车辆。正在使用,并且打算让我滞留在 Kisoro 镇外,该镇距离坎帕拉/恩德培约 400 公里。我在程序上写着我买的包裹涵盖了所有交通费用,所以他非常不专业地向我要更多的钱,更可耻的是,威胁我让我陷入困境。
另一个非常不专业的事件是,作为我的套餐的一部分,我必须提前支付国家公园费用。这是可以理解的。令人无法理解的是,谢里夫先生没有带我去基巴莱国家公园和姆布罗湖国家公园。所以公园门票都被他收入囊中了!当面对他时,他说好啊,你还看到公园外面的动物呢!是的,那你为什么要让我付入场费呢?这是欺诈活动。此外,在没有公园官方护林员的情况下带人追踪黑猩猩也是违法的。此外,他欺骗了我,因为他从黑猩猩许可证和入场费中骗取了钱,他雇佣了非法人员,没有保安陪同我进行跟踪,从而将自己置于危险之中。
在预订 Escape Adventure Tours 的任何行程之前请三思!我的假期被他不专业的行为玷污了。希望乌干达野生动物管理局也能看到这篇评论,因为他们采取严肃行动很重要,因为这些事件只会损害你们美丽国家的旅游业,并危及游客和野生动物,因为不遵守协议谢里夫先生也是如此。
任何想与我沟通以进一步澄清的人,请随时与我联系。
与谁预订时要小心!