点评:I have seldom experienced a company with such an excellent customer service. Everything worked perfect, from the moment of enquiry of a private tour until departure from Stornoway. I hade booked a two full day tours for 28 and 30.4 for me and my daughter. The week before arrival I also noticed that we need an airport transfer and they could arrange this too. On our arrival our driver, Alex, brought us first to do some groceries as we were staying in a B&B with self catering, and then to our B6B in Achmore. The next day we had our first tour (again with Alex) to Harris. He took us to amazing places and stopped along the way on photographic places (I am a photographer) We were also blessed with very good weather. Alex is also a good and reliable driver so you always felt safe in the car. As a local he also has a lot of knowledge about the Islands, its inhabitants and the Gaelic culture. The second tour was to Lewis in the northern part of the Island. Again we saw some special places that you probably would miss if you go on your own. Both tours were planned according to our interests, like we wished to see a weaver so they arranged it. The planning I communicated with Iain and the communication was always very good. We did not meet Iain as he was stuck on the other Island due to mist but he was so nice to arrange that his father came and picked us up on 1.5 and took us to Stornoway , left us there for a few hours, kept our luggage and then took us to the airport. I was very happy that I chose Heb360 and I really got value for the money. If (which I truly hope) go back to the Island I will for sure book Heb360 again.
翻译:我很少遇到客户服务如此出色的公司。从咨询私人旅游到离开斯托诺韦,一切都完美无瑕。我为我和女儿预订了4月28日和30.5日的两日游。抵达前一周,我发现我们需要机场接送服务,他们也帮我们安排好了。抵达后,我们的司机亚历克斯先带我们去超市采购,因为我们住在一家提供自助式厨房的民宿,然后送我们去了位于阿赫莫尔的B6B民宿。第二天,我们开始了第一次旅行(还是亚历克斯带队),前往哈里斯岛。他带我们去了许多令人惊叹的地方,沿途还停下来拍摄了一些适合拍照的景点(我是一名摄影爱好者)。我们也很幸运地遇到了非常好的天气。亚历克斯是一位技术娴熟、值得信赖的司机,所以坐在车里总是感觉很安全。作为当地人,他对岛屿、岛上的居民以及盖尔文化都非常了解。第二次旅行的目的地是位于岛屿北部的刘易斯岛。我们又去了几个特别的地方,如果你自己去的话,很可能会错过这些地方。两次旅行都是根据我们的兴趣安排的,比如我们想去看织布工,他们就帮我们安排了。我跟伊恩沟通行程安排,沟通一直都很顺畅。因为雾太大,伊恩被困在另一个岛上,所以我们没能见到他本人,但他非常贴心地安排他父亲在1号半来接我们,把我们送到斯托诺韦,在那里待了几个小时,帮我们保管行李,然后送我们去机场。我非常庆幸选择了Heb360,感觉物超所值。如果(我真心希望如此)我能再次回到这个岛,我一定会再次预订Heb360的行程。