Week from HELL - Chula Vista Resort Water Parks (威斯康星峡谷) - Chula Vista Resort Water Parks - 885条旅客点评与比价

judy m

Week from HELL

Chula Vista Resort Water Parks的点评

2026年07月19日发布于: 海外

点评：Worse lodging experience we have ever encountered. No staff on duty when we arrived. Had to hunt for an hour to find our condo. The building and condo was old & needed updating. Garbage disposal broken & sink clogged with garbage water. Dishwasher broke and flooded floor (safety fall hazard). Hot tub broke. Refrigerator ice maker broke and water in freezer compartment which leaked down into main section of refrigerator. Then water collects on those shelves which ruins anything you have placed on those shelves. Then when door is opened all that water that has collected on shelves ends up on the floor. Another fall hazard. Shower has no door and a short shower curtain which leads to water all over floor once again. No shelf in shower for soap or shampoo. Soap container continuously leaks in shower which is another fall hazard in shower. Broken seal on main window broke. No balcony so looking at the view through fogged windows. We were given 4 towels for 6 people with no way to obtain more towels. Had to buy some to get through week. Coffee pot is very old & dirty & looked like it was taken from a motel 6. Had to buy a new one to use for week. 1 elevator for two floors of condos which had been broke for 1 month. Code violation. No trash room on floor had to drag trash down 6 flights of stairs to find overflowing trash bin. No washer & dryer in unit. One day spent $10 to dry towels because of poor functioning dryer on floor. We went through VRBO and host “Danny”. Wasted 4 days of our stay on phone with host & VRBO with no help. Host was rude, condescending, and arrogant. VRBO promised reimbursement but ended up sending a small compensation for the items we had to buy ourselves. Beware of VRBO and this host.

翻译：我们经历过最糟糕的住宿体验。我们到达时没有工作人员在岗，不得不花一个小时才找到我们的公寓。大楼和公寓都很陈旧，亟需翻修。垃圾处理器坏了，水槽也被垃圾和污水堵住。洗碗机损坏导致地板被水淹（存在滑倒安全隐患）。热水浴缸也坏了。冰箱的制冰机无法使用，冷冻室里积满了水，还渗漏到了冰箱的其他区域。然后水就会积存在那些架子上，把放在上面的物品都弄湿损坏。接着，当门被打开时，所有积在架子上的水就会流到地板上，这也构成了另一个摔倒隐患。淋浴间没有门，只有一块很短的浴帘，结果又导致水溅得满地都是。淋浴间里也没有用来放肥皂或洗发水的架子。淋浴间的肥皂盒一直漏水，这又是另一个容易导致摔倒的安全隐患。主窗户的密封条也已经损坏了。没有阳台，只能透过起雾的窗户欣赏风景。我们6个人只得到了4条毛巾，而且根本无法再要更多。为了熬过这一周，我们不得不自己买毛巾。咖啡壶极其老旧且脏污，看起来就像是从汽车旅馆里拆下来的。我们又不得不买个新的咖啡壶来用。两层楼的公寓楼只有一部电梯，而且已经坏了一个月了，这明显违反了相关规定。楼层里没有垃圾房，我们不得不把垃圾拖下6层楼梯，才找到一个已经溢出来的垃圾桶。公寓里也没有洗衣机和烘干机。有一天，由于楼下的烘干机无法正常使用，我们花了10美元来烘干毛巾。我们通过VRBO预订了住宿，房东是“Danny”。结果，我们在整个行程中花了4天时间与房东及VRBO客服联系，却没有得到任何帮助。这位房东态度粗鲁、傲慢自大。VRBO虽承诺会予以赔偿，但最终只给了我们一笔微薄的补偿金，用来弥补我们自行购买物品的开支。请大家务必警惕VRBO以及这位房东。

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