Don’t honour gift cards, Terrible customer service
Furry Creek Golf and Country Club的点评
点评:My husband bid on a round of golf at Furry Creek at a charity event, paying the full value of the round for four people.
He emailed prior to going as today was a holiday, and their email response said that as long as there were no terms and conditions they would be able to use the card. Nowhere on the gift card did it say this could not be used on certain days (there were no terms and conditions).
When they got there, the staff and manager would not allow them to use the card. Furry Creek made money from giving this to charity (defeats the purpose I would say), as my husband essentially paid twice for this round with his friends (once to the charity and once to the course). I would caution any non-profits against accepting products from this course as they will not honour them. We will certainly never be golfing at this course again.
翻译:我丈夫在一次慈善活动中竞拍了在Furry Creek打一轮高尔夫球,并支付了四人全额费用。
他出发前发了邮件,因为今天是假期,对方回复说只要没有条款和条件,就可以使用这张卡。礼品卡上没有任何地方说明这张卡在某些日期不能使用(也没有条款和条件)。
他们到那里后,工作人员和经理都不让他们用这张卡。Furry Creek通过把这张卡捐给慈善机构赚钱(我觉得这违背了初衷),因为我丈夫和他的朋友们实际上为这一轮球付了两次钱(一次捐给了慈善机构,一次是球场)。我要提醒任何非营利组织不要接受这家球场的产品,因为他们不会兑现承诺。我们以后绝对不会再在这个球场打高尔夫球了。