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[THEY OVERCHARGE FOR TIPS: CHECK YOUR BILL BEFORE CONFIRMING]
海滩度假屋的点评
点评：[THEY OVERCHARGE FOR TIPS: CHECK YOUR BILL BEFORE CONFIRMING] I organized lunch with my friends at this restaurant. Location is really nice. Food was decent (nothing exceptional). We were a group of 8 and eventually I paid the bill for all because they didn't accept 8 different cards. We decided to leave 20% of tip. Total was USD 288 + SF mandate (6%) + Taxes (overall about 9.14%) = 331.61. The payment was made online with a QR code. I believe that everywhere tip are applied at the total (pre any taxes), but unfortunately we resulted in tipping them USD 10 more. It's not about the USD 10, but what if they had done this mistake with all their clients? I email them explaining but their inbox was not working. I called the restaurant asking for an email address so I could have explained the issue: the person that responded said unfortunately that's the only email they have. I asked to speak to the manager and she said she was the manager. The only option for me was to go there and show them the receipt. I told them I had an email receipt and I didn't swipe my card into any cards reader, and that live 40 mins away. She insisted that the only way was for me to go back there. I gave up, telling her they overcharge clients as they apply tips to wrong amount and I told I was gonna tell everyone. Before hanging up the phone on me she said: "I am sorry you don't have 10USD to spare". Lady, I decide how to spend my money, I would have rather teared up a 10USD bill than giving it to you.
翻译：[他们对小费收费过高：确认前请检查您的账单] 我在这家餐厅与我的朋友组织了午餐。位置真的很好。食物很不错（没什么特别的）。我们是 8 人一组，最后我付了所有的账单，因为他们不接受 8 种不同的卡。我们决定留下 20% 的小费。总额为 288 美元 + SF 授权 (6%) + 税收（总体约为 9.14%）= 331.61。付款是通过二维码在线完成的。我相信所有地方的小费都是按总额计算的（税前），但不幸的是我们给了他们 10 美元的小费。这与 10 美元无关，但如果他们对所有客户都犯了这个错误怎么办？我通过电子邮件向他们解释，但他们的收件箱无法正常工作。我打电话给餐厅询问电子邮件地址，这样我就可以解释这个问题：不幸的是，回复的人说这是他们唯一的电子邮件地址。我要求与经理交谈，她说她是经理。我唯一的选择是去那里给他们看收据。我告诉他们我有一封电子邮件收据并且我没有将我的卡刷入任何读卡器，并且距离酒店有 40 分钟路程。她坚持认为唯一的办法就是让我回到那里。我放弃了，告诉她他们多收了客户的钱，因为他们把小费用在了错误的金额上，我告诉她我会告诉所有人。在挂断我的电话之前，她说：“很抱歉你没有 10 美元的余钱”。女士，我决定怎么花我的钱，我宁愿撕毁10美元的钞票也不给你。
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