点评:We are regulars at the Miami and Dania Improv. We enjoyed 2 of 3 comedians this weekend.
The headliner was awesome. We only had a bottle of which covered the 2 drinks minimum for 2 people.
It appears that the Improv has gone paperless and no longer brings a paper receipt so you can see the breakdown of your total.
What I didn’t like was the waitress brought a handheld credit card reader to the table only showing my total and not the receipt breakdown.
I asked to see the receipt and a 18% gratuity was already added.
When I put my card in the machine it asked automatically asked what tip I would like to add 20%, 18%, custom, no tip?
I know that all Improv’s always add the tip automatically, so why does the machine ask for you to tip again? I noticed that all the other tables around me didn’t ask to see the price breakdown and added a tip not knowing that the tip was already added. Of course no printout of the receipt was offered to anyone because they may notice that they paid an additional tip.
I am sure that this is intentionally done so that the waitresses/waiters can get double tips.
This is not right! Most people trust that their bill is totaled correctly and just add a tip.
It good that they have gone paperless but I am disappointed that they are scamming unsuspected guests for extra tips.
Lookout and see if they try to scam you. If they do, write about it!
翻译:我们是迈阿密和丹尼亚即兴表演俱乐部的常客。这个周末,我们欣赏了三位喜剧演员中的两位。
当红喜剧演员的表演棒极了。我们只点了一瓶酒,够两人最低消费两杯。
看来即兴表演俱乐部已经实现了无纸化消费,不再提供纸质收据,这样你就能看到总额的明细了。
我不喜欢的是,服务员拿着一个手持式信用卡刷卡机到我桌边,只显示总额,而不是收据明细。
我要求看收据,结果已经加了18%的小费。
当我把卡放进刷卡机时,它自动询问我想加多少小费:20%、18%、常规小费还是不加小费?
我知道所有即兴表演俱乐部都会自动加小费,那么为什么机器会再次要求你加小费呢?我注意到我周围的其他桌子都没有要求查看价格明细,而且在不知道小费已经加完的情况下也加了小费。当然,他们没有提供打印的收据,因为这样他们可能会注意到自己多付了小费。
我敢肯定,这是故意这样做的,以便服务员能拿到双倍小费。
这不对!大多数人都相信账单总额正确,所以直接加了小费。
他们实行无纸化办公固然很好,但我对他们欺骗毫无戒心的客人索要额外小费感到失望。
小心他们有没有试图骗你。如果他们真的这么做了,就写下来!