Disorganised, small and desperately lacking staff training
C-side Spa - Cowley Manor的点评
点评:I came here with friends for a spa day. The massage itself was fine but the facilities and the staff are problematic.
The changing rooms are tiny and rammed with gym goers. The showers are communal with no option for even a curtain. There weee several wet shrieking toddlers running around with half naked women trying to dry themselves and not crush said toddlers. It just doesn’t scream spa, does it?
The shots they give you at reception don’t list the ingredients on the menu and the staff seemed fairly put out when asked. The shots themselves were dire and none of us got past the first sip.
The outdoor pool is cold and really only good for the summer. The indoor pool was nice but again a little too cold. No hot tub is a real miss.
The lunch was fine but again the staff on the terrace simply ignored us until I went to find someone who huffed his way over. The food was bog standard chain pub food.
The car park was ridiculous and we ended up parked on the grass like many others. They really failed to plan the parking adequately.
It’s a shame for such a lovely old building and beautiful site but this one won’t last as it is with so many good options in the area.
翻译:我和朋友来这里享受水疗。按摩本身还不错,但设施和服务人员都存在问题。
更衣室很小,挤满了健身的人。淋浴间是公用的,连个浴帘都没有。几个浑身湿透、尖叫的小孩在里面跑来跑去,半裸的女人们一边擦干身体一边小心翼翼地不压到小孩。这怎么看都不像个水疗中心,对吧?
前台提供的饮品菜单上没有列出成分,我们问的时候,工作人员似乎很不耐烦。饮品本身也很难喝,我们谁都没喝完第一口。
室外泳池水很冷,只适合夏天。室内泳池不错,但水温也偏低。没有热水浴缸真是个遗憾。
午餐还可以,但露台上的服务员又一次对我们视而不见,直到我去找了一个人,他才气呼呼地走过来。食物就是连锁酒吧里那种普通的餐点。
停车场简直糟糕透了,我们最后像其他很多人一样,把车停在了草地上。他们停车规划实在太糟糕了。
这么漂亮的古老建筑和优美的地段,却变成这样,实在令人惋惜。但附近有这么多更好的选择,这家店恐怕也开不长久。