Worst staff experience at ticket window - Lake Nighthorse (杜兰戈) - Lake Nighthorse - 22条旅客点评与比价

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Worst staff experience at ticket window

Lake Nighthorse的点评

2026年07月04日发布于: 海外

点评：I had the worst experience with staff ever. Granted I had came on a busy day! For context I am a season pass holder, and had went to check out the lake July 3rd 2026. There was a line of cars and for an odd reason the seasons pass holder lane was partially blocked by cones. Although right before the check in window, it actually opened back to two lanes, long enough for multiple cars to pull in to the seasons pass lane after the cones. So it's not like I just plowed through the cones either lol. I pull up to the window and stopped to wave and show my pass, which is stickered on the windshield so that they know seasons pass holders and can wave them through btw. An employee runs out and stops me puts his hands on his hips and says "so what's going on here"...idk dude you tell me you work here! I actually just calmly said I have seasons pass and pointed at my sticker. Which he explained that based on the amount of traffic seasons pass holders didn't get to use the season pass lane and wait for other users to pay day fees as well. Which doesn't make sense because what's the season pass for at that point? Idk odd experience giving the attitude nor time he took to at least see the sticker and explain to us that season pass was cut off for the day as we were just confused based on the cones opening back up to two lanes BEFORE the window, idk if I was blocking off lanes I wouldn't open them back up enough for cars to pull back in that lane if they aren't supposed to but what do I know.

翻译：我遇到了有史以来最糟糕的工作人员服务体验。当然，那天人确实很多！我是季票持有者，2026年7月3日去湖边游玩。当时排着长队，但奇怪的是，季票持有者的专用车道被锥形路标部分挡住了。不过，就在办理登记手续的窗口前，车道又恢复了两条，足够多的车从锥形路标后面驶入季票持有者的专用车道。所以，我并不是直接撞倒了锥形路标，哈哈。我把车开到窗口，停下来挥手示意工作人员看我的季票，我的季票贴纸贴在挡风玻璃上，这样他们就能识别季票持有者并放行。这时，一个工作人员跑出来拦住我，双手叉腰，问道：“这是怎么回事？”……我真是无语了，你告诉我你是这里的员工！我只是平静地告诉工作人员我有季票，并指了指我的贴纸。他解释说，由于车流量太大，季票持有者无法使用季票专用车道，需要等待其他用户也支付当日费用。这根本说不通，那季票还有什么用？我真是搞不懂，他的态度和态度都很奇怪，连看一眼贴纸都没看，更别说解释季票当天已经失效了。我们当时很困惑，因为在停车窗口之前，路锥就重新开放了两条车道。如果是我，我封锁了车道，应该不会把车道重新开放到让车辆重新驶入的程度吧？不过我也不懂。

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