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Vanessatran277
Bad experience
Big C超市（Rajdamri路店）的点评
点评：I have visited Thailand many times and always shopped at Big C, but this was by far the worst service experience I have ever had.
On January 24, 2026, at cashier counter No.15, the female cashier showed an extremely rude and disrespectful attitude. No greeting, no words, no smile — only contemptuous looks throughout the transaction.
When I handed the cash directly to her and held out my hand for the change, she threw the money onto the counter and glared at us. The behavior was so inappropriate that other customers nearby were visibly shocked, not just us.
I reported this to customer service. They called the cashier over, but she showed no awareness of wrongdoing, no apology, and no accountability. Even worse, the staff appeared unable to properly handle an employee with such behavior. No solution, no corrective action, nothing.
We spent nearly 6,000 THB on two purchases. We were paying customers, not asking for charity — just basic respect.
This experience raises serious concerns about staff training and service standards at Big C. Extremely disappointing.
On January 24, 2026, at cashier counter No.15, the female cashier showed an extremely rude and disrespectful attitude. No greeting, no words, no smile — only contemptuous looks throughout the transaction.
When I handed the cash directly to her and held out my hand for the change, she threw the money onto the counter and glared at us. The behavior was so inappropriate that other customers nearby were visibly shocked, not just us.
I reported this to customer service. They called the cashier over, but she showed no awareness of wrongdoing, no apology, and no accountability. Even worse, the staff appeared unable to properly handle an employee with such behavior. No solution, no corrective action, nothing.
We spent nearly 6,000 THB on two purchases. We were paying customers, not asking for charity — just basic respect.
This experience raises serious concerns about staff training and service standards at Big C. Extremely disappointing.
翻译：我去过泰国很多次，也总是在Big C购物，但这次的服务体验绝对是我经历过的最糟糕的。
2026年1月24日，在15号收银台，一位女收银员态度极其粗鲁无礼。她没有打招呼，没有说话，没有笑容——整个交易过程中，她都用轻蔑的眼神看着我。
当我把现金直接递给她，并伸手要找零时，她竟然把钱扔到柜台上，怒视着我们。这种行为非常不妥，周围的其他顾客都明显受到了惊吓，不仅仅是我们。
我向客服反映了此事。他们叫来了那位收银员，但她似乎完全没有意识到自己的错误，既没有道歉，也没有承担任何责任。更糟糕的是，其他工作人员似乎也束手无策，无法妥善处理这种行为。没有任何解决方案，没有任何纠正措施，什么都没有。
我们一共花了近6000泰铢买了两样东西。我们是付费顾客，不是在乞讨——我们只是希望得到最基本的尊重。
这次经历令人严重担忧Big C的员工培训和服务标准。极其令人失望。
2026年1月24日，在15号收银台，一位女收银员态度极其粗鲁无礼。她没有打招呼，没有说话，没有笑容——整个交易过程中，她都用轻蔑的眼神看着我。
当我把现金直接递给她，并伸手要找零时，她竟然把钱扔到柜台上，怒视着我们。这种行为非常不妥，周围的其他顾客都明显受到了惊吓，不仅仅是我们。
我向客服反映了此事。他们叫来了那位收银员，但她似乎完全没有意识到自己的错误，既没有道歉，也没有承担任何责任。更糟糕的是，其他工作人员似乎也束手无策，无法妥善处理这种行为。没有任何解决方案，没有任何纠正措施，什么都没有。
我们一共花了近6000泰铢买了两样东西。我们是付费顾客，不是在乞讨——我们只是希望得到最基本的尊重。
这次经历令人严重担忧Big C的员工培训和服务标准。极其令人失望。
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