点评:I booked the taxi a day ahead since I had early morning flight from Manchester airport. I was promised that driver details will be shared the night before and the booking is prepaid so I had to pay them 1st. The quote was of £17 but payment link was of £25 which I was told the minimum amount for prepaid option. So I paid £25 for 5am pickup. I called and followed up till 4.56am. No reply. I could not risk missing my flight so booked another cab at 4.57am. At 5.01 am they sent me driver detail and said its coming in 3 min. I asked them to cancel since I left. But due to 'cancellation policy' (which apparently was my fault to cancel last min) they did not refund anything.
They might be good company but DO NOT TRUST for Early Morning Flights.
Highly unreliable.
翻译:由于我早上要从曼彻斯特机场起飞,所以我提前一天预订了出租车。对方承诺会在前一天晚上告知司机的相关信息,而且预订费用需要预先支付,因此我必须先付款。原本报价是17英镑,但付款链接上显示的金额却是25英镑,据他们说这是预付费服务的最低收费标准。于是我支付了25英镑用于凌晨5点的接机服务。之后我一直打电话并持续跟进,直到凌晨4点56分。但无人回应。我不想冒错过航班的风险,于是在4点57分又叫了另一辆出租车。到了5点……凌晨1点,他们发给我司机的详细信息,并说车3分钟后就到。因为我已经出发了,所以我请求他们取消订单。但由于所谓的“取消政策”(显然因为我在最后一刻取消订单,这就成了我的错),他们一分钱都没退给我。
他们或许是一家不错的公司,但对于清晨航班可千万别信任他们。极其不可靠。