点评:I have been ordering online with Cigar Chief for about a year and they have been superb to deal with in every way. I can place an order on a Monday and get my package by Friday to Ottawa; I have ordered around a dozen times. There was a slight delay just once which carried into a second week, but that was around the time of a postal strike.
They have never gotten my orders wrong and if the online supply does not reflect inventory, they immediately get in touch via email with alternate suggestions. Parcels are very securely put together, including several complimentary Boveda packs.
The prices are excellent compared to other retailers too, and they have sales which stretches your dollars even further, something which does seem to be that common with other stores.
My experience has been very different than what I have read below this review, so I felt like I should share mine if it makes a difference to anyone reading this. Maybe there were some staffing change, I'm not sure, but I will continued to use these guys exclusively for what I have seen as impeccable service and the best prices I can find.
翻译:我在 Cigar Chief 网站上订购雪茄已经一年多了,他们的服务各方面都非常棒。我周一下单,周五就能收到寄到渥太华的包裹;我已经订购过十几次了。只有一次稍微延迟了两周,但那是在邮政罢工期间。
他们从未弄错我的订单,如果网上库存信息与实际库存不符,他们会立即通过电子邮件联系我,提供其他选择。包裹包装非常牢固,里面还附赠了几包 Boveda 保湿包。
与其他零售商相比,他们的价格也很优惠,而且经常有促销活动,让你的钱花得更值,这在其他商店似乎并不常见。
我的体验与我在这篇评论下面看到的截然不同,所以我想分享一下我的经历,希望能对其他读者有所帮助。也许他们的人员有所变动,我不确定,但我仍然会继续只在 Cigar Chief 购物,因为他们提供的服务和价格都非常出色。