点评:I went here for a birthday and before I went I called to ask what they had for a birthday. I was told they had a birthday cookie. I then proceeded to book the reservation online later to see the 50% promotion never got applied. Upon arrival, I mentioned this, and a manager did come fix that. We ordered the birthday cookie and was then told they were out and didn't have one. If this was the only issue, then it would not be a 2, but since this company is a technology sports company, the bigger issue is that 18 or more of my balls and others balls went in the target and did not calculate any points. The whole purpose of this place is to compete with your friends and yourself for the technology to not work is a big issue. I told my server, and he said yes, they know about it, and so does management, but they refuse to do anything about it. This is pretty unacceptable as you pay money to score points, and this experience is not cheap. It really makes the experience not so great. Before I wrote this, I also told customer service via email about this, and no one cared to respond, so I am writing this review to help you, and hopefully, the impact will push leadership to get this fixed. This is basically the purpose of the attraction, and if it doesn't work, then you are not getting what you should for your money. Until this is fixed, I would not recommend this location as you can't expect people to pay for something they don't get. If this review helped you at all, please mark as helpful and follow me for more reviews around the world.
翻译:我来这里庆祝生日,在去之前我打电话询问他们有什么生日礼物。有人告诉我他们有一块生日饼干。然后我继续在线预订,发现 50% 的促销从未得到应用。抵达后,我提到了这一点,一位经理确实来解决了这个问题。我们点了生日饼干,然后被告知他们已经出去了,没有了。如果这是唯一的问题,那么就不会是2了,但由于这家公司是一家科技体育公司,更大的问题是我的球和其他球有18个或更多进入了目标,没有计算任何分数。这个地方的全部目的是与你的朋友和你自己竞争,因为技术不起作用是一个大问题。我告诉我的服务员,他说是的,他们知道这件事,管理层也知道,但他们拒绝对此采取任何行动。这是相当不可接受的,因为你要花钱才能获得积分,而且这种体验并不便宜。这确实让体验变得不太好。在我写这篇文章之前,我还通过电子邮件告诉了客户服务部门,但没有人愿意回复,所以我写这篇评论是为了帮助你,希望这种影响能推动领导层解决这个问题。这基本上就是景点的目的,如果它不起作用,那么你就没有得到你应该花的钱。在这个问题解决之前,我不会推荐这个位置,因为你不能指望人们为他们没有得到的东西付费。如果这篇评论对您有帮助,请标记为有帮助并关注我以获取世界各地的更多评论。