点评:We used this company in 2024 with good results. We re engaged Emmelyn for our 2025 safari in Tanzania. We paid up front for the entire safari. Unfortunately we found ourselves on our safari in Tanzania and learned that payment had not been made to the lodge. We were mid way through our safari. We were in the middle of the Serengeti. We were in touch with Emmelyn who asked that we pay the lodge again for the rest of our trip. We refused and asked to be taken back to Arusha without seeing the Great Migration. The lodge owners have never been paid. We can no longer recommend this tour company. Stay far away.
P.S. The Tanzanian lodge company felt so badly for us that they covered the rest of our trip. If you are going to Tanzania use Karibu Lodges and deal with them directly. They were so kind and they have never been able to recoup their losses.
翻译:我们在2024年使用过这家公司,体验很好。2025年,我们再次委托Emmelyn安排坦桑尼亚的safari行程,并预付了全部费用。然而不幸的是,当我们抵达坦桑尼亚后才发现,我们预订的旅馆并没有收到款项。当时我们的行程已经过半,正身处塞伦盖蒂草原的中心地带。我们联系了Emmelyn,她要求我们再次支付剩余行程的费用。我们拒绝了,并要求返回阿鲁沙,放弃观看动物大迁徙。旅馆老板至今仍未收到款项。我们不再推荐这家旅行社,请远离。
附:坦桑尼亚的旅馆老板非常同情我们的遭遇,承担了我们剩余行程的费用。如果您计划前往坦桑尼亚,请选择Karibu Lodges,并直接与他们联系。他们非常友善,而且至今仍未弥补损失。