点评:We were really looking forward to our trip to Iceland, but unfortunately, our experience was far from what we were promised. From the moment we arrived, things went downhill. The tour we booked through Tourism Iceland was poorly organized — our guide was late, seemed disinterested, and skipped several key stops that were advertised in the itinerary.
The transportation was uncomfortable, and communication before and during the trip was frustratingly slow. We also encountered issues with hotel bookings that weren’t properly arranged, leaving us stressed and scrambling last minute. For a country known for its hospitality and stunning nature, we expected a more professional and welcoming experience.
We spent a lot of money on this trip, and while Iceland’s landscapes are undeniably beautiful, the lack of coordination and poor service from Tourism Iceland really took away from the overall experience. Sadly, we won’t be recommending them to others.
翻译:我们原本非常期待冰岛之旅,但不幸的是,体验远不如预期。从抵达的那一刻起,一切就开始走下坡路。我们通过冰岛旅游局预订的行程安排得很糟糕——导游迟到,似乎对行程漠不关心,还跳过了行程中列出的几个关键站点。
交通不便,行前和行中的沟通也慢得令人沮丧。我们还遇到了酒店预订的问题,没有妥善安排,让我们在最后一刻手忙脚乱,压力重重。对于一个以热情好客和令人惊叹的自然风光而闻名的国家,我们期待着更专业、更热情的体验。
我们为这次旅行花费了不少钱,虽然冰岛的风景无疑非常美丽,但冰岛旅游局缺乏协调,服务质量低劣,这严重影响了整体体验。遗憾的是,我们不会向其他人推荐他们。