点评:This is the worst experience I’ve ever had with traveling. Just fly reserved my name for a ticket but never completed the ticketing and I was left with NO explanation in Dublin, Ireland from the USA. This is a scam!!! I bought a non refundable ticket so they told me it’s nothing that could be done but buy another one. If I missed my flight due to whatever reason of myself…It’s my fault and I would accept that. If the airline makes an error I would take it up with them. However, this was blatant negligence on the part of JustFly. The airline showed me me and my wife’s name on the screen with NO confirmed TICKETING. It’s as if JustFly reserved our spot but never completed or paid. On one computer the tickets were cancelled. When a called I got an AI assistant “Mila” that was no help at all and later when I finally got in contact with a live agent they put me on hold for over 2 hours. Now I’m in another nation, on a call that I’m being charged by the minute and I told them that. They didn’t care or even help. Avoid JustFly at all cost. It is a scam!!!
翻译:这是我经历过的最糟糕的旅行体验。JustFly 为我预留了机票,但却从未完成出票,我身在美国,却被晾在爱尔兰都柏林,他们没有任何解释。这简直就是个骗局!我买的是不可退款的机票,所以他们告诉我除了重新买一张之外别无他法。如果我因为任何原因错过了航班……那是我的错,我会承担责任。如果是航空公司犯的错,我会去找他们理论。然而,这完全是 JustFly 的疏忽。航空公司在屏幕上显示了我和我妻子的名字,但根本没有出票确认。就好像 JustFly 预留了我们的位置,却从未完成出票或付款一样。在一台电脑上,机票显示已被取消。我打电话过去,接电话的是一个叫“Mila”的人工智能助手,她一点忙也帮不上。后来我终于联系上了人工客服,结果他们让我等了两个多小时。现在我身处异国他乡,还在打电话,而且电话费是按分钟计费的,我已经告诉他们这一点了。他们根本不在乎,也丝毫没有提供任何帮助。千万不要选择JustFly,它是个骗局!!!