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223salih
Beware......South West Lakes Trust will not help out with unfair parking penalties.
Argal Water Park的点评
点评：The lakes themselves are lovely, however are whole experience has been ruined by are experience with the parking system they have employed. These parking companies are well known for ignoring genuine complaints and operate on a system of sending out penalty charge notices( PCN) and no doubt most people pay up due to the threat of larger penalty's.
We were charged £100 for allegedly overstaying the 2hrs we paid for by a few minutes.
The evidence is based upon pictures entering and leaving the car park with no grace period for reading the terms and conditions, or for trying to pay via an app with a very poor internet connection in the area. We also used the cafe on-site we very much enjoyed and this review is no reflection on them.
Because I have legal experience of dealing with these parking company's they did not follow the proper procedure for issuing the parking penalty I was able to get the charge withdrawn.
However what is even more disappointing is that I had written to South West Lakes Trust complaining and asking they have the unjustified charge withdrawn. I appreciate that they have to control parking in some way but they must at least listen to genuine complaints and help. They didn't even got the decency to reply to me, this reflects extremely badly on the people running the trust.
We were charged £100 for allegedly overstaying the 2hrs we paid for by a few minutes.
The evidence is based upon pictures entering and leaving the car park with no grace period for reading the terms and conditions, or for trying to pay via an app with a very poor internet connection in the area. We also used the cafe on-site we very much enjoyed and this review is no reflection on them.
Because I have legal experience of dealing with these parking company's they did not follow the proper procedure for issuing the parking penalty I was able to get the charge withdrawn.
However what is even more disappointing is that I had written to South West Lakes Trust complaining and asking they have the unjustified charge withdrawn. I appreciate that they have to control parking in some way but they must at least listen to genuine complaints and help. They didn't even got the decency to reply to me, this reflects extremely badly on the people running the trust.
翻译：湖泊本身很美，但是他们使用的停车系统毁了我们的整个体验。众所周知，这些停车公司无视真正的投诉，采用发送罚款通知 (PCN) 的系统，毫无疑问，大多数人都会因为面临更大的罚款而付钱。
我们被指控多停留了几分钟，超出了我们支付的 2 小时停车时间，因此被罚款 100 英镑。
证据是基于进入和离开停车场的照片，没有宽限期阅读条款和条件，或者尝试通过应用程序付款，但该地区的互联网连接非常差。我们还使用了我们非常喜欢的现场咖啡馆，这篇评论与他们无关。
因为我有与这些停车公司打交道的法律经验，他们没有遵循正确的停车罚款程序，所以我能够撤销收费。
然而，更令人失望的是，我曾写信给西南湖区信托基金投诉并要求他们撤销不合理的收费。我理解他们必须以某种方式控制停车，但他们至少必须听取真正的投诉和帮助。他们甚至没有礼貌地回复我，这对管理信托的人来说非常糟糕。
我们被指控多停留了几分钟，超出了我们支付的 2 小时停车时间，因此被罚款 100 英镑。
证据是基于进入和离开停车场的照片，没有宽限期阅读条款和条件，或者尝试通过应用程序付款，但该地区的互联网连接非常差。我们还使用了我们非常喜欢的现场咖啡馆，这篇评论与他们无关。
因为我有与这些停车公司打交道的法律经验，他们没有遵循正确的停车罚款程序，所以我能够撤销收费。
然而，更令人失望的是，我曾写信给西南湖区信托基金投诉并要求他们撤销不合理的收费。我理解他们必须以某种方式控制停车，但他们至少必须听取真正的投诉和帮助。他们甚至没有礼貌地回复我，这对管理信托的人来说非常糟糕。
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