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Dreamer0967703****
Worst experience with Himalayan Griffon.
Himalayas Griffon的点评
点评：Worst experience with Himalayan Griffon. On the return from Hampta Pass, the driver was towing another van on mountain roads — the tow rope snapped 5-6 times, which was extremely dangerous. This caused delays, and when passengers (many with tickets/work to catch) asked him to stop towing and hurry up, he turned physically aggressive, threw everyone's luggage out at Atal Tunnel, and abandoned 17-18 of us there.
When we called the company, their executive said "call the police, we can't do anything." When we reached manager Sumit and told him we felt unsafe, his response was "you haven't been hurt, why do you feel unsafe?" No support was given. He also threatened that anyone complaining or recording the incident wouldn't be allowed to leave Manali and would be "sent to the hospital."
Completely unsafe, unprofessional, and irresponsible. Would strongly advise against booking with this company.
When we called the company, their executive said "call the police, we can't do anything." When we reached manager Sumit and told him we felt unsafe, his response was "you haven't been hurt, why do you feel unsafe?" No support was given. He also threatened that anyone complaining or recording the incident wouldn't be allowed to leave Manali and would be "sent to the hospital."
Completely unsafe, unprofessional, and irresponsible. Would strongly advise against booking with this company.
翻译：乘坐喜马拉雅狮鹫巴士的经历糟透了。从汉普塔山口返回的途中，司机在山路上拖着另一辆面包车——拖车绳断了五六次，极其危险。这导致行程延误，当乘客（其中许多人有车票或工作要赶）要求他停止拖车并加快速度时，他竟然变得咄咄逼人，在阿塔尔隧道把所有人的行李都扔了出去，把我们十七八个人丢在那里。
我们打电话给公司，他们的客服人员说“报警吧，我们无能为力”。当我们联系到经理苏米特并告诉他我们感到不安全时，他的回答是“你们又没受伤，为什么觉得不安全？”完全没有提供任何帮助。他还威胁说，任何投诉或录像的人都将被禁止离开马纳利，并“被送进医院”。
这家公司极其不安全、不专业、不负责任。强烈建议不要预订他们的服务。
我们打电话给公司，他们的客服人员说“报警吧，我们无能为力”。当我们联系到经理苏米特并告诉他我们感到不安全时，他的回答是“你们又没受伤，为什么觉得不安全？”完全没有提供任何帮助。他还威胁说，任何投诉或录像的人都将被禁止离开马纳利，并“被送进医院”。
这家公司极其不安全、不专业、不负责任。强烈建议不要预订他们的服务。
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