点评:Don’t waist your time or money!
I'd like to express just how very disappointed I am with today's service, particularly how you handled the entire situation Cliff (who didn’t think I would ask to see his name badge that was flipped around.) I'll take this matter up further and discuss it with you throughout your entire shift if necessary, potentially holding everyone up not thinking twice about it. Did I ask to speak with another manger after 30 minutes because you couldn’t even work the computer right and kept walking away from me yes, as you seem unfit to manage or communicate.
Where does it state that Mondays members can bring a friend on this document? Cliff said there's no space for it. You deserved to get laughed at by everyone of my children because of that idiotic comment. Your lucky who I spoke to after words handled his job better then you probably ever will. I believe it's standard practice to provide complaint contact information without being prompted; your inability to do so is wasting my time. I will be hearing from me again! Do better Cliff the manager!!
We were lied to about the memberships and then trapped! Absolutely terrible when I finally asked for a grievance line being at the greenfield location they talked to someone in the back that wouldn’t come out to speak with me and gave me this number 8332279532 if you call it, it will clearly state for residents of California!
翻译:别浪费时间和金钱!
我对今天的服务非常失望,尤其是你处理整件事的方式,克里夫(他以为我不会要求查看他反戴的名牌)。如有必要,我会继续追究此事,并在你整个班次期间与你讨论,即使这可能会耽误大家的时间,我也毫不犹豫。30分钟后,我要求见另一位经理,因为你连电脑都操作不好,还一直走开,是的,因为你看起来既不称职,也不具备管理能力。
这份文件上哪里写着周一会员可以带朋友?克里夫说没有地方写。你活该被我所有的孩子嘲笑,就因为你那愚蠢的评论。你走运了,我之后联系的那个人处理得比你好得多。我认为主动提供投诉联系方式是标准流程;你做不到这一点,是在浪费我的时间。我会再次联系你!克里夫,经理,请你做得更好!!
我们被骗了,会员资格根本不存在,然后我们就被套牢了!更糟糕的是,当我最终在格林菲尔德分店要求提供投诉热线时,他们跟后台的人说了,那个人却不肯出来跟我谈,只给了我一个号码 8332279532。如果你拨打这个号码,会清楚地显示仅限加州居民使用!