点评:I rented two boats in March 2026 for our trip to Lake of Bays in July, 2026. I paid the deposits, etc. When we arrived in Lake of Bays I was told that one of the boats was not available and that it had been rented to somebody else for 20 days.
The guy I talked to said the Australian owner often did things like this. I told them they needed to find us a fishing boat (we came to go fishing), and they called back saying that the fishing boat they had was now broken (it was first rented to somebody else). They offered another type of boat, which I declined that day. After a day I called back saying I wanted to take them up on the offer for the second boat, but they did not return my calls for the rest of the week.
Now I am trying to get my money back for the boat I never got and they are ignoring me. I have called, emailed and even enlisted the help of the rental firm we used for our cottage, but am getting nothing.
They stole my money and aren't giving it back. Hey Laim (owner), want to tell everybody here why you arent giving me my money back?
翻译:2026年3月,我为2026年7月的贝斯湖之旅租了两艘船,并支付了定金等费用。当我们抵达贝斯湖后,却被告知其中一艘船无法使用,因为它已经被其他人租走了,租期为20天。
与我交谈的工作人员说,那位澳大利亚船主经常做这种事。我告诉他们必须给我们安排一艘钓鱼船(我们此行就是为了钓鱼)。他们回电说,原本预留给我的渔船现在坏了(那艘船先是被租给了别人)。他们提供了另一种类型的船,但当天我拒绝了。一天后我又打电话过去,表示想接受他们提供的第二艘船,可整整一周他们都没回我的电话。
现在我试图要回那艘我根本没收到的船的费用,但他们完全不理我。我已经打过电话了。我发邮件联系他们,甚至求助于我们租小屋时合作的租赁公司,但毫无回应。
他们偷走了我的钱,还不肯退还。嘿,Laim(老板),你能向大家解释一下为什么不肯把钱还给我吗?