点评:I don't know, if this is a good operator for hiking. But certainly don't book a boat trip with them!
I had booked a Drangarnir Drop-off boat trip with them 3 months in advance.
I was waiting for them at the pier in time, but nobody showed up. Not even did anyone pick up the phone number, which was provided with the booking.
2 hours later I found this operator at the pier, getting a group ready for hiking. I was offered to join the hiking. Only after I insisted that I didn't want to hike, but a boat ride, they had asked another operator at the pier, which I then could join for a boat ride to Drangarnir.
I can understand that they didn't had enough people for the trip I had booked. But I really don't understand why I was not informed about it in advance. Just sending me an email would have been so easy. This lack of communication is unacceptable.
翻译:我不知道这家旅行社是否适合徒步旅行。但千万别跟他们预订乘船游览!
我提前三个月预订了他们组织的德朗加尼尔山下船游览。
我准时在码头等他们,结果一个人也没来。预订时提供的电话号码也无人接听。
两个小时后,我在码头找到了这家旅行社,他们正在组织一群人准备徒步旅行。他们邀请我加入徒步队伍。直到我坚持说我不想徒步,只想乘船游览,他们才联系了码头上的另一家旅行社,让我和他们一起乘船前往德朗加尼尔山。
我可以理解他们没能凑够我预订的那批人。但我真的不明白为什么他们没有提前通知我。发个邮件通知一下明明很简单。这种缺乏沟通的做法令人无法接受。