点评:Unfair fee charges: very unsatisfied with their business practice: we booked a tour with them for Mykines, they charge a credit card fee for booking, which is this day and age is perhaps too much, but ok… they promise a refund if the ferry is cancelled and you cannot do the tour, but they charge again another credit card fee for the refund.
You have a discount if you book with them in advance but think if it makes sense for you, because you are not getting the full refund if the ferry cannot sail (which is very frequent for Mykines).
Unfortunately we don’t have a choice to go to Mykines for the puffins without hiring their services, but know that you can see puffins elsewhere in the Faroe Islands without all this hassle, like in Gjógv for example. Whoever decides about the tour guides in Mykines should perhaps consider partnering with another company.
Hiking.Fo’s business idea is not to make money offering hiking tours, but profiting on fees and fees.
翻译:收费不公:对他们的经营方式非常不满意:我们通过他们预订了Mykines的行程,预订时他们会收取信用卡手续费,在如今这个时代,这笔费用可能有点高,不过好吧……他们承诺如果渡轮取消导致您无法参加行程,会退款,但退款时他们又会收取一笔信用卡手续费。
提前预订可以享受折扣,但请考虑一下这样做是否合理,因为如果渡轮无法启航(Mykines经常发生这种情况),您将无法获得全额退款。
很遗憾,我们去Mykines看海鹦时必须选择他们的服务,但要知道,在法罗群岛的其他地方,比如Gjógv,也能看到海鹦,而且不用这么麻烦。决定Mykines导游服务的人或许应该考虑与其他公司合作。
Hiking.Fo的经营理念不是通过提供徒步旅行来赚钱,而是通过收取各种费用来盈利。