点评:The Pokemon Cafe is fully booked, the reservation open one month before which is too early. You are not welcome if you book you trip last minutes, unless you are lucky to pick up the released reservation at a random time you logon to the system.
There is a line outside for those who wish to wait for any cancellation. THIS LINE IS FAKE, don’t fall for it. We waited 2 hours from 6:25pm to 8:35pm. They have empty table, but they are not serving. And then at 8:45pm, they asked you to leave with “the last order of the day is over”. EVEN WHEN THERE ARE MANY EMPTY TABLE AT 8:35pm. They claimed that they are full house.
They could have tell you to leave, but they tell that “you can wait if you want” even when they know they won’t serve you, they just let you wait. We complained to the manager, he asked “the time is over, what would you do?”. Well done, well done Pokemon Center! You should have a better reservation managing system, not by putting a line outsides even when you know you are not able to serve anyone at all. Effort could be made to tell that no cancellation at a partifular timing and close the waiting line!
翻译:口袋妖怪咖啡馆已经订满了,提前一个月开始预订还为时过早。如果您在最后几分钟预订行程,我们不欢迎您,除非您幸运地在登录系统时随机获取已发布的预订。
对于那些希望等待取消的人来说,外面要排队。这条线是假的,不要上当。我们从下午 6:25 到晚上 8:35 等了 2 个小时。他们有空桌子,但他们不提供服务。然后在晚上 8:45,他们要求你离开,并说“当天的最后一个订单已经结束”。即使晚上 8:35 有很多空桌子。他们声称他们已经客满了。
他们本可以让你离开,但他们告诉你“如果你愿意,可以等”,即使他们知道他们不会为你服务,他们也只是让你等待。我们向经理投诉,他问“时间到了,你会做什么?”。干得好,口袋妖怪中心干得好!您应该有一个更好的预订管理系统,而不是在外面排队,即使您知道自己根本无法为任何人提供服务。可以努力告知在特定时间不会取消并关闭等待队列!