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Kim B
DO NOT BUY FROM BED BATH & BEYOND - SCAM INTERNET COMPANY
Bed Bath and Beyond的点评
点评：DO NOT BUY FROM BED BATH & BEYOND - SCAM INTERNET COMPANY
The product arrived with significant damage - some from shipping, but also a significant amount from what looked like someone else putting it together and then returning it and packing it poorly. I made the mistake of buying the EXTEND shipping protection which there were issues with and was unusable in time to have this present for Christmas, which is what it was intended for. So now, because I bought the extend protection (which isn't truly available), I cannot get my money back from Bed Bath & Beyond supposedly, I have this broken up Armoire sitting in my garage with no way to return it, and after two and a half hours on the phone with Bed Bath and Beyond customer service yesterday, they said there is nothing they can do to help me. If I return the armoire to them, they should be able to return to the product manufacturer to get their money back - and if they credit me for the product, they wouldn't be out any money. I offered to forego a refund to my original payment in exchange for a store credit so that my money would still be being spent with them; I offered that to help THEM OUT and they wouldn't do it. So I am now out hundreds of dollars and still don't have a functional armoire and can't get rid of the broken one! Do not buy from them - they are no longer a reputable company.
The product arrived with significant damage - some from shipping, but also a significant amount from what looked like someone else putting it together and then returning it and packing it poorly. I made the mistake of buying the EXTEND shipping protection which there were issues with and was unusable in time to have this present for Christmas, which is what it was intended for. So now, because I bought the extend protection (which isn't truly available), I cannot get my money back from Bed Bath & Beyond supposedly, I have this broken up Armoire sitting in my garage with no way to return it, and after two and a half hours on the phone with Bed Bath and Beyond customer service yesterday, they said there is nothing they can do to help me. If I return the armoire to them, they should be able to return to the product manufacturer to get their money back - and if they credit me for the product, they wouldn't be out any money. I offered to forego a refund to my original payment in exchange for a store credit so that my money would still be being spent with them; I offered that to help THEM OUT and they wouldn't do it. So I am now out hundreds of dollars and still don't have a functional armoire and can't get rid of the broken one! Do not buy from them - they are no longer a reputable company.
翻译：千万别在 Bed Bath & Beyond 买东西——骗子公司！
产品到货时损坏严重——一部分是运输造成的，但更多部分看起来像是别人组装后又退回来，包装也很差劲。我犯了个错误，买了所谓的“延长运输保护”，结果根本没用上，没能及时收到，本来是打算作为圣诞礼物送人的。现在，因为我买了所谓的“延长保护”（实际上根本没法用），Bed Bath & Beyond 居然不肯退款。我那破烂的衣柜就堆在车库里，根本没法退货。昨天我跟 Bed Bath & Beyond 的客服打了两个半小时电话，他们说他们也帮不了我。如果我把衣柜退回给他们，他们应该可以去找厂家要回货——如果厂家给我退款，他们也不会有任何损失。我提出放弃退款，换取商店积分，这样我的钱还能继续在他们那里消费；我这么做是为了帮他们一把，但他们拒绝了。现在我损失了几百美元，衣柜还是坏的，坏的那个也没法处理！千万别从他们那里买东西——他们已经不再是一家信誉良好的公司了。
产品到货时损坏严重——一部分是运输造成的，但更多部分看起来像是别人组装后又退回来，包装也很差劲。我犯了个错误，买了所谓的“延长运输保护”，结果根本没用上，没能及时收到，本来是打算作为圣诞礼物送人的。现在，因为我买了所谓的“延长保护”（实际上根本没法用），Bed Bath & Beyond 居然不肯退款。我那破烂的衣柜就堆在车库里，根本没法退货。昨天我跟 Bed Bath & Beyond 的客服打了两个半小时电话，他们说他们也帮不了我。如果我把衣柜退回给他们，他们应该可以去找厂家要回货——如果厂家给我退款，他们也不会有任何损失。我提出放弃退款，换取商店积分，这样我的钱还能继续在他们那里消费；我这么做是为了帮他们一把，但他们拒绝了。现在我损失了几百美元，衣柜还是坏的，坏的那个也没法处理！千万别从他们那里买东西——他们已经不再是一家信誉良好的公司了。
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