点评:It's too bad about the staff at the hotel. The area is great, and the restaurants and amenities are really awesome. But the staff at the hotel are awful! Reception are very unfriendly and rude. We had a massage at 3pm, and asked to get our room 10 min before, and Reception said no there are no rooms ready. We had been waiting for 3 yours, and they were rude to customers before and after, apparently because it interrupted the staff visiting. Then when the A/C would bot work, Reception shrugged and said they might get someone there in a couple hours. I found maintenance and they had been contacted and would be there when they could. I would never recommend this hotel. Which is very unfortunate for the amazing staff at Omar's, the beach bar, coffee shop, and amazing spa.
翻译:酒店的工作人员太糟糕了。该地区很棒,餐厅和设施都很棒。但酒店的工作人员很糟糕!接待人员非常不友好和粗鲁。我们下午 3 点做了一次按摩,要求提前 10 分钟拿到房间,接待处说没有,没有房间。我们一直在等你们的 3 个人,他们前后对顾客都很粗鲁,显然是因为这打扰了工作人员的来访。然后,当空调自动工作时,接待处耸耸肩,说他们可能会在几个小时内派人去那里。我找到了维修人员,我们已经联系了他们,并且会尽可能地赶到现场。我永远不会推荐这家酒店。对于奥马尔酒店、海滩酒吧、咖啡厅和令人惊叹的水疗中心出色的员工来说,这是非常不幸的。