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Anna S
❌ AVOID THIS PLACE — TOTAL SCAM ❌ how can this place have 4.5 rating???
Quinta dos Vales Wine Estate的点评
点评：❌ AVOID THIS PLACE — TOTAL SCAM ❌ how can this place have 4.5 rating???
We booked this place through Booking.com for my birthday. I imagined beautiful vineyard views, a glass of wine, and a peaceful stay — like the photos showed. But the reality was the complete opposite.
We arrived around 5 PM and here’s what actually happened:
• Parking was far and there were lots of stairs — not ideal with luggage, but okay, that was the least of the problems.
• The “vineyard view” was actually a view of rooftops. Nothing like the pictures.
• The winery grounds were messy, with overgrown grass. We’ve visited wineries before — this looked more like a farm than anything else.
• Inside the house: the furniture was new, but the kitchen was barely equipped — two plates and one pan. We found only two tiny wine glasses (like vermouth glasses). You’re staying at a winery and there are no proper wine glasses?!
• Worst of all — the strong smell of mold. I’m allergic, and I started coughing right after walking in. I can’t imagine how I would’ve felt if we had actually stayed the night.
We went to the “reception” — which is just a wine shop that closes at 6 PM — and told them what was going on. We were very disappointed. For €200 per night, this is not what you expect..
They called their boss, who agreed to give us a refund and sent us a confirmation email. No apology, no explanation, nothing.
We finally received the refund, but it took a full month and multiple follow-ups.
This place sells itself as a winery stay, but it’s really a budget farm stay with fancy marketing.
They even advertise some digital marketing award, probably for making the place look way better online than it is in real life.
Don’t waste your time and money here.
We booked this place through Booking.com for my birthday. I imagined beautiful vineyard views, a glass of wine, and a peaceful stay — like the photos showed. But the reality was the complete opposite.
We arrived around 5 PM and here’s what actually happened:
• Parking was far and there were lots of stairs — not ideal with luggage, but okay, that was the least of the problems.
• The “vineyard view” was actually a view of rooftops. Nothing like the pictures.
• The winery grounds were messy, with overgrown grass. We’ve visited wineries before — this looked more like a farm than anything else.
• Inside the house: the furniture was new, but the kitchen was barely equipped — two plates and one pan. We found only two tiny wine glasses (like vermouth glasses). You’re staying at a winery and there are no proper wine glasses?!
• Worst of all — the strong smell of mold. I’m allergic, and I started coughing right after walking in. I can’t imagine how I would’ve felt if we had actually stayed the night.
We went to the “reception” — which is just a wine shop that closes at 6 PM — and told them what was going on. We were very disappointed. For €200 per night, this is not what you expect..
They called their boss, who agreed to give us a refund and sent us a confirmation email. No apology, no explanation, nothing.
We finally received the refund, but it took a full month and multiple follow-ups.
This place sells itself as a winery stay, but it’s really a budget farm stay with fancy marketing.
They even advertise some digital marketing award, probably for making the place look way better online than it is in real life.
Don’t waste your time and money here.
翻译：❌ 千万别来这里——简直是骗局 ❌ 这个地方怎么能有 4.5 的评分？？？
我们通过 Booking.com 预订了这家酒店作为我的生日礼物。我想象着美丽的葡萄园景色、一杯葡萄酒和宁静的住宿——就像照片上展示的那样。但现实却截然相反。
我们下午 5 点左右到达，实际情况如下：
• 停车场很远，而且有很多楼梯——带着行李不太方便，不过好吧，这还只是小问题。
• “葡萄园景色”实际上是屋顶的景色。和照片完全不一样。
• 酒庄的场地很乱，杂草丛生。我们以前去过酒庄——这里看起来更像个农场。
• 房子内部：家具是新的，但厨房设施简陋——只有两个盘子和一个平底锅。我们只找到了两个小酒杯（像苦艾酒杯一样）。住在酒庄，竟然没有合适的酒杯？！
• 最糟糕的是——一股浓重的霉味。我过敏，一进门就开始咳嗽。我简直不敢想象如果我们真的住了一晚会是什么感觉。
我们去了“接待处”——其实就是一家晚上6点关门的葡萄酒商店——告诉他们发生了什么事。我们非常失望。每晚200欧元，这完全不符合我们的预期。
他们打电话给老板，老板同意退款，并给我们发了一封确认邮件。没有道歉，没有解释，什么都没有。
我们终于收到了退款，但花了整整一个月的时间，还进行了多次跟进。
这家酒店标榜自己是酒庄住宿，但实际上它只是一个经济实惠的农场住宿，只是做了一些花哨的营销。
他们甚至还宣传了一些数字营销奖项，可能是因为他们让这家酒店在网上的形象比在现实生活中看起来好得多。
千万别在这里浪费时间和金钱。
我们通过 Booking.com 预订了这家酒店作为我的生日礼物。我想象着美丽的葡萄园景色、一杯葡萄酒和宁静的住宿——就像照片上展示的那样。但现实却截然相反。
我们下午 5 点左右到达，实际情况如下：
• 停车场很远，而且有很多楼梯——带着行李不太方便，不过好吧，这还只是小问题。
• “葡萄园景色”实际上是屋顶的景色。和照片完全不一样。
• 酒庄的场地很乱，杂草丛生。我们以前去过酒庄——这里看起来更像个农场。
• 房子内部：家具是新的，但厨房设施简陋——只有两个盘子和一个平底锅。我们只找到了两个小酒杯（像苦艾酒杯一样）。住在酒庄，竟然没有合适的酒杯？！
• 最糟糕的是——一股浓重的霉味。我过敏，一进门就开始咳嗽。我简直不敢想象如果我们真的住了一晚会是什么感觉。
我们去了“接待处”——其实就是一家晚上6点关门的葡萄酒商店——告诉他们发生了什么事。我们非常失望。每晚200欧元，这完全不符合我们的预期。
他们打电话给老板，老板同意退款，并给我们发了一封确认邮件。没有道歉，没有解释，什么都没有。
我们终于收到了退款，但花了整整一个月的时间，还进行了多次跟进。
这家酒店标榜自己是酒庄住宿，但实际上它只是一个经济实惠的农场住宿，只是做了一些花哨的营销。
他们甚至还宣传了一些数字营销奖项，可能是因为他们让这家酒店在网上的形象比在现实生活中看起来好得多。
千万别在这里浪费时间和金钱。
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