点评:We were referred by a friend who always booked airport transfer through Mazatlan Tours online. We booked our pickup from airport to our hotel and departure to airport. Originally it was 14 days and we extended our trip.
Pick up was fantastic with a beautiful concierge meeting us. She had held up had a sign with my name on it as we walked out off arrivals, she was front and centre and greeted us as if she’d known us forever, it was so nice to be greeted with such professionalism and kindness. She showed us our transport they load our luggage and we were on the way to the hotel. We decided to stay extra days so I called and changed our pick up date and location. We provided our flight itinerary and it was a seamless change. We had an extra passenger on the return trip and were able to add a passenger in our reservation. On return trip they were prompt and she also recognized us from the arrival pick up 18 days earlier at the airport and called us by name. We were greeted with kindness and hugs. we had the funniest driver Francisco spoke great English and so funny and he was the best. I highly recommend this company 100% I’m using them always going forward. Thanks to all!!!
翻译:一位朋友一直通过 Mazatlan Tours 网站预订机场接送服务,并向我们推荐了这家公司。我们预订了从机场到酒店的接送服务以及从酒店到机场的返程服务。最初我们计划停留 14 天,后来延长了行程。
接机体验非常棒,一位漂亮的礼宾人员热情地迎接了我们。当我们走出到达大厅时,她举着写有我名字的牌子,站在最显眼的位置,热情地和我们打招呼,就像认识我们很久了一样。能受到如此专业和友善的接待,真是太好了。她带我们上了车,帮我们装好行李,然后我们就出发前往酒店了。我们决定多住几天,所以我打电话更改了接送日期和地点。我们提供了航班行程单,更改过程非常顺利。回程时我们多了一位乘客,也可以在预订中添加一位。回程时,他们非常准时,而且她还认出了我们,因为她就是 18 天前在机场接机的那位,她亲切地叫出了我们的名字。我们受到了热情友好的迎接和拥抱。我们的司机弗朗西斯科超级幽默,英语说得特别好,而且特别逗,他真是太棒了!我百分百推荐这家公司,以后我都会一直用他们家的服务。谢谢大家!!!